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Russ Darrow Chrysler Jeep Dodge RAM of West Bend

West Bend, WI

4.5
613 Reviews

2617 W Washington St

West Bend, WI

53095

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Showing 613 reviews

September 13, 2024

Staff is Honest and friendly. Made me feel very comfortable when purchasing a new car. More

by rdepies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Schmidt
Sep 18, 2024 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Glad to hear you had a comfortable car buying experience at Russ Darrow Chrysler Dodge Jeep Ram of West Bend. Thanks for the 5-star rating and kind words.

August 21, 2024

Love this dealership! From the moment I walked in no one was pushy but very helpful! Very smooth and easy going process. My salesman Kyle was great! Made me feel comfortab More

by webberdashawn1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Schmidt
Aug 26, 2024 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for the wonderful feedback about Russ Darrow Chrysler Dodge Jeep Ram of West Bend. We're glad to hear you had a comfortable experience with our team. Wishing you pleasant drives ahead!

August 09, 2024

Easy to work with and made car buying simple. Would use again for future purchases. More

by ristowclaire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Schmidt
Aug 09, 2024 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thanks for your feedback. The team at Russ Darrow Chrysler Dodge Jeep Ram of West Bend appreciates it. Enjoy your new vehicle!

August 08, 2024

Very informative and they went above and beyond to help us purchase our pickup truck More

by shawnlukens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Schmidt
August 06, 2024

Kyle Schmidt and the Russ Darrow Team were a pleasure to work with. Highly recommend! Only draw back is it took to long to purchase. More

by rmyatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Schmidt
Aug 06, 2024 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for your recommendation. We’re glad you enjoyed working with our team, and we appreciate your feedback on the purchasing time. Enjoy your new vehicle from Russ Darrow Chrysler Dodge Jeep Ram of West Bend

August 05, 2024

I was very unhappy with the way the extended warranty was pushed even after I said multiple times that I didn't want it. I don't feel this is a reflection on the salesperson or the finance person that I work More

by steveo4328
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyle Schmidt, Jonathan Corey
Aug 06, 2024 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Hello, Your feedback is very important to us, as customer satisfaction is our top priority. I would like to speak with you about your recent experience with our Sales Team when purchasing a vehicle. Please email me your contact information at your earliest convenience. Sincerely, Pat Deery Russ Darrow Chrysler Dodge Jeep Ram of West Bend pat.deery@russdarrow.com

August 05, 2024

Kyle Schmidt and the Russ Darrow Team were a pleasure to work with. Highly recommend! More

by J.J. Short
Recommend Dealer
Yes
Employees Worked With
Kyle Schmidt
Aug 05, 2024 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thanks for your kind words. We're glad you had a good experience with our team at Russ Darrow Chrysler Dodge Jeep Ram of West Bend.

August 05, 2024

Everyone was very friendly, professional, and knowledgeable. My purchasing process was easy and timely, even with a few computer glitches to their software that added some time to the paperwork. More

by alisonmary51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Schmidt, Jonathan Corey
Aug 05, 2024 -

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for sharing your experience at Russ Darrow Chrysler Dodge Jeep Ram of West Bend. We're pleased to hear that our team made the process smooth despite a few technical glitches, and that they were able to accommodate your boys as well. We appreciate your business; best wishes with your new vehicle!

April 20, 2024

My 6th purchase in 10 years at Russ Darrow. As always great sales people and the finance manager gets the job done. More

by mjg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Corey, Justin Schmidt
March 31, 2024

Made buying a car easy, got me the best deal and then some! Took care of me throughout the process. Couldn't ask for a better buying process, salesman and sales manager! More

by Marathonerleo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Schmidt, Jonathan Corey
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