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Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
804 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 804 reviews
August 08, 2025
Thank u helped us and try understand communicate better because we both deaf..We are happy..Imforgot name who help3d us jeep..but pls say thank him from us..Jeep seem doing good so far..He did wax and poli because we both deaf..We are happy..Imforgot name who help3d us jeep..but pls say thank him from us..Jeep seem doing good so far..He did wax and polish cl3an good..Haven't wash before we bought..didnt cl3an inside but we do clean wash jeep and wax up good.. can u s3nd us one time wax clean inside for me if can get free car wash or price?? Next month or so?? Thanks again More
by DOGLOVER4876
Verified CustomerEmployees Worked With
Other Employees :
I don't know who which Jose??he did w us last time jeep bought..
August 07, 2025
Mechanic was great. Lack of response or call backs needs to improve. Call people back or answer the phone. Lack of response or call backs needs to improve. Call people back or answer the phone. More
by Smartin100320
August 06, 2025
I've purchased many vehicles from Dan over the last 20+ years. It has always been an amazing experience. I remember, in 2001 we wanted to buy a P.T. Cruiser but they were in such hot demand that you had years. It has always been an amazing experience. I remember, in 2001 we wanted to buy a P.T. Cruiser but they were in such hot demand that you had to order them and wait months for them. So, we decided we would settle for a Camry, and scheduled the day to go and purchase one at the dealership. We when we arrived, they had 4 New P.T.s on the lot, and we switched back to the P.T. We left the lot in our new P.T. in less than 2 hours. Dan is "da man". More
by DHMILLER25
Employees Worked With
August 05, 2025
Bought the car with issues that were not as described. Took it back less than 3 days later and was told I had to wait a month to get the issues fixed Took it back less than 3 days later and was told I had to wait a month to get the issues fixed More
by TYLERDODGE121
Employees Worked With
