Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

Remote start Great customer service from first call to verify part number, to installation. No complaints that i brought my own Mopar part with. Fair prices too. Great customer service from first call to verify part number, to installation. No complaints that i brought my own Mopar part with. Fair prices too. Friendly staff. No delays and quick service. More

Was done very well Every one was very business like and easy to communicate with and the service was done quickly and well done. I very happy being a customer of them. Every one was very business like and easy to communicate with and the service was done quickly and well done. I very happy being a customer of them. More

Maintenance Came in for oil change, advised I had bad air filter, and nail in my tire. Also noted my tire pressure sensor was bad. They did not miss anything, goo Came in for oil change, advised I had bad air filter, and nail in my tire. Also noted my tire pressure sensor was bad. They did not miss anything, good service More

Service review Took my 2015 chrystler 200 there, and my car was two months past warranty. The service department was so great and was able to find a recall that was Took my 2015 chrystler 200 there, and my car was two months past warranty. The service department was so great and was able to find a recall that was causes my issues and so saved me money for not being under warranty. They were quick and efficient! More

No hassles Everyone I have dealt with there has been quick to answer q's and getting things done. From the start of my Lease to service, they are far better than Everyone I have dealt with there has been quick to answer q's and getting things done. From the start of my Lease to service, they are far better than what I have experienced in the past with other dealers. More

Excellent The Service Tech found an expired coupon in our door and allowed us to use it which was appreciated! As always, excellent service. Efficient too! The Service Tech found an expired coupon in our door and allowed us to use it which was appreciated! As always, excellent service. Efficient too! More

Service was very quick Service was very timely and employees were helpful. The selection of Ram trucks were plentiful when I purchased my truck in 2015. The dealership was c Service was very timely and employees were helpful. The selection of Ram trucks were plentiful when I purchased my truck in 2015. The dealership was clean. The car wash doesn't do a very thorough job though. More

Service Department I always work with Kelsey in the service department. She is always so friendly, polite and knowledgeable. You can tell that she really enjoys what she I always work with Kelsey in the service department. She is always so friendly, polite and knowledgeable. You can tell that she really enjoys what she’s doing and that makes a difference. More

Excellent sevice writers For ten years now I have had an excellent service experience with Russ Darrow on my Chrysler automobiles. The service writers have all been very knowl For ten years now I have had an excellent service experience with Russ Darrow on my Chrysler automobiles. The service writers have all been very knowledgeable, have clearly explained the service that they expected was needed, and then told me exactly what had been done. They also made me aware of service bullrtins and other matters that was performed at no charge. They give me the feeling that they care about me and my car. More

Awesome service Dropped my car off to get some service done after some warning lights came on. During inspection they found an unrelated issue that was still under wa Dropped my car off to get some service done after some warning lights came on. During inspection they found an unrelated issue that was still under warranty and fixed the other problem within the next morning. I was very impressed they got it all done so quickly. More