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Russ Darrow Chrysler Dodge Jeep RAM of Madison

Madison, WI

4.8
439 Reviews

3502 Lancaster Dr

Madison, WI

53718

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Showing 439 reviews

October 17, 2014

Beware the Environmental Fee Russ Darrow dealers add an environmental service fee to every car on their lot. This is simply dealer profit. It is not a mandatory state fee on Wis More

by larry.larchmont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All
September 17, 2014

Super fast! This is the 2nd car I have leased from Russ Darrow. Super easy, Super fast. Everything was simple and my salesman was fantastic.Thanks for making this More

by Merlyn Mattson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brad
September 10, 2014

Stay away from this dealership at all costs This was the worst car buying experience ever. My wife and I wanted to purchase a mini van for our growing family. Negotiated a monthly payment at $4 More

by Manhofff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris, Ryan
September 04, 2014

I highly recommend After going to two other dealerships with no luck decided to give the Russ Darrow Madison store a go. The crew there is awesome and got me exactly wha More

by Jose Bogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
scott
August 08, 2014

pleasant, friendly, and helpful in answering all the questions we felt dumb asking. We're going back to THIS Russ Darrow when my fiance is ready to trade in his car. I recommend it More

by Suzanne Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
eric
January 13, 2014

Julie was very knowledgeable and great to do business with. She helped me and my granddaughter with our purchase and i would recommend her to anyone that is looking to purchase a car. More

by Nikita66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Kiedrowski
May 21, 2013

I showed up to buy a minivan, was told I qualified, picked out a van, gave manager Ryan a check for $3000 (downpayment), took the van home. Ryan told me I would do all the signing of the paperwork the More

by NewToMeCarBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager Ryan
April 06, 2011

Pro: -knowledgeable and pleasant sales person (Tyler) Pro: -knowledgeable and pleasant sales person (Tyler) Con: -ignored by three sales persons in showroom upon arrival -examined showroom car for e More

by jpmesa
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
2
November 16, 2010

I went to return my leased Town and Country to the Russ Darrow dealership. I called ahead to make an appointment. When I got there, the agent I was suppose to deal with had decided to take a long weekend More

by mixmaster1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remeber his name
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