Russ Darrow Chrysler Dodge Jeep RAM of Madison

Sales dept was very helpful The sales department was very helpful especially Parker he helped answer all my questions and follow up after the purchase to see if I had anything fu The sales department was very helpful especially Parker he helped answer all my questions and follow up after the purchase to see if I had anything further. More

Excellent experience My experience at Russ Darrow Jeep was such a good experience! Starting on the website, I emailed for more information on a vehicle, and received a rep My experience at Russ Darrow Jeep was such a good experience! Starting on the website, I emailed for more information on a vehicle, and received a reply within 10 minutes. Kayla was extremely helpful and we emailed back a forth a couple of times over the next few days. When I was finally able to get in to the store for serious shopping, i met Parker. Parker was busy with others too but he never made me feel like a burden. I test drove the vehicles I wanted to compare and received helpful information for my decision. At our actual appt a few days later, he was encouraging, focused on my best interests, and made the entire appt easy. Thanks Parker! More

Great service Our salesman was attentive and listened to make sure we were vetting the car we needed. He had a car delivered from a partnet dealership. Found our ca Our salesman was attentive and listened to make sure we were vetting the car we needed. He had a car delivered from a partnet dealership. Found our car and drove it off the lot within 2 days. More

Great car salesmen! Great dealership! Graham was extremely helpful and easy to work with when looking for my new car. He was patient and understanding 100% of the time and I couldn’t be ha Graham was extremely helpful and easy to work with when looking for my new car. He was patient and understanding 100% of the time and I couldn’t be happier. I will definitely reccomend him to others! Thank you for such great service. More

Great! They were very professional. They definitely worked with my budget to make it possible for me to get my dream Jeep! I’m super happy with our salesman They were very professional. They definitely worked with my budget to make it possible for me to get my dream Jeep! I’m super happy with our salesman Graham, he did awesome and made sure not to pressure us, but to help us. More

Great experience! Our family had outgrown my Malibu and needed a vehicle that worked for everyone. Jeremy listened to what I needed and wanted the vehicle to work for a Our family had outgrown my Malibu and needed a vehicle that worked for everyone. Jeremy listened to what I needed and wanted the vehicle to work for and even listened to the needs of my husband who was out of state and narrowed down the number of vehicles that would work for us which was great because I didn’t want a million options and didn’t have a lot of time. As soon as I sat in my Jeep Cherokee Limited I was sold! It had everything I wanted and a few bonuses I didn’t know how much I would love. Jeremy even went so far as to telling my husband what I was looking at and where he could find it near him so that he could test ride the vehicle out of state. Best service I’ve had at a dealership by far. More

Good experience buying a Chrysler town and country My wife and I were looking for our first minivan. Parker was honest and transparent with us regarding the options for us within our budget. He was ver My wife and I were looking for our first minivan. Parker was honest and transparent with us regarding the options for us within our budget. He was very friendly and happy to show us a variety of vehicles. He was not pushy at all, which was something my wife and I greatly appreciated. We had a number of specific questions regarding car seat installation options and the buying process in general. He was very helpful with our questions and reached out to others when needed to get answers for us. All told, we walked away happily with a preowned minivan for our family. More

Great Experience Graham was very helpful and accommodating with helping me get into a great truck for a great price. He was very helpful in finding out what I wanted Graham was very helpful and accommodating with helping me get into a great truck for a great price. He was very helpful in finding out what I wanted and if he would be able to make a dream possible. He was very friendly and courteous to what I wanted. Great experience! More

Smooth car buying experience Went in to start looking at smaller SUVs. After test driving the cars we were interested in and Jeremy thought would fit our life now and in the futur Went in to start looking at smaller SUVs. After test driving the cars we were interested in and Jeremy thought would fit our life now and in the future we went over the pro/cons and pricing to come up with our wonderful Jeep Cherokee. Definitely the easiest and most informative car buying experience I have had. More

Horrible hit and run to Great Customer Service Mike at Russ Darrow helped me find the perfect car after my car was totaled after I was involved in a horrible hit and run accident with a semi. The c Mike at Russ Darrow helped me find the perfect car after my car was totaled after I was involved in a horrible hit and run accident with a semi. The car was a total loss because the driver took off. Fortunately I was uninjured. Mike was friendly and helped me find a great car in my budget. He was never pushy like many salesmen. I’d recommend ANYONE see him at Russ Darrow East for their vehicle needs. THANK YOU, Mike and Russ Darrow for making this nightmare so much less stressful. More