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Russ Darrow Chrysler Dodge Jeep RAM of Madison
Madison, WI
856 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 856 reviews
November 26, 2025
I brought my vehicle in to see what the possible rotting/burning smell in my car was coming from. Only happens about every other drive. They found nothing and I was charged $230. They told me I coul rotting/burning smell in my car was coming from. Only happens about every other drive. They found nothing and I was charged $230. They told me I could use a new cabin air filter. I did not pay for them to put a new one in. Also, my backup camera isn’t working but because that’s a separate issue that would be an additional cost of $189 for a separate inspection. More
by jeneamontanez
Verified CustomerEmployees Worked With
November 25, 2025
Excellent service and responsive to our needs Thank you. Chris provided service above and beyond my expectations. Chris provided service above and beyond my expectations. More
by SMVETTER
November 25, 2025
Excellent service and responsive to our needs Thank you. Chris provided service above and beyond my expectations. Chris provided service above and beyond my expectations. More
by SMVETTER
November 22, 2025
Problem was resolved. Parking brake was not set on my Jeep that was parked on a slope. I would appreciate they set the parking brake next time. It is a manual and if it we Parking brake was not set on my Jeep that was parked on a slope. I would appreciate they set the parking brake next time. It is a manual and if it went out of gear, it would have possibly ran into the building. More
by dennis.bjugstad
November 21, 2025
Awesome saucesome! They always do a great job of keeping me informed via video. The work has always been performed as explained and on time and within estimate. 20'year They always do a great job of keeping me informed via video. The work has always been performed as explained and on time and within estimate. 20'years or so as a customer. More
by Apollo74marquez
November 20, 2025
Daniel was very professional and knowledgeable. He helped me pick a vehicle that was within my parameters and made the car buying process easy. He helped me pick a vehicle that was within my parameters and made the car buying process easy. More
by GLORIAONENA
Employees Worked With
Daniel Waller
