Russ Braunecker Auto Group
Effingham, IL
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20 Reviews of Russ Braunecker Auto Group
$30k you are out of your mind! !! Pay me the 40k and we can end all this there is no way that car lost $10k in value in 4 months and not driven hardly. Literally same condition. !! Pay me the 40k and we can end all this there is no way that car lost $10k in value in 4 months and not driven hardly. Literally same condition. SOLD ME A BUY BACK CAR WHICH IS LEMON CAR NOT DISCLOSED. Lied to me and said it wasn’t a buy back or a lemon. Buyers beware. Logan Braunecker Baker sold me a lemon car & when confronted she acted like she didn’t. Also was told it was a 1 owner & it’s shown I’m not 2nd owner. Scammers and steal your money. Also Matt how do you offer someone so low ball of an offer knowing you are scummy people. Karma will come for you in the fate of his own hands! This dealer bought it back from customer before me for having soo many issues with it. We owned it for 4 months and it lost 20k in value depending where and what dealer you went to because of that issue and some dealers won’t even buy it! I asked them to buy it back for Blue Book since it’s not a lemon like they claimed and low balled me so much money. I tried to make a deal with this dealership just buy back my car without going to court or having more bad reviews and complaints. This isn’t okay. Logan acted really nice and friendly but didn’t say 1 single word about it being a buy back vehicle and that it looses value. WHO WOULD PURPOSELY BUY THAT VEHICLE FOR FULL VALUE. There was no discussion of discount. I think it’s fair for those dealership Matt the owner to make this right and buy back my Mustang for retail value and not $30k! Also was told on the call this morning that the car was a deal and that’s why I got it for less because of the damage LOGAN DID NOT STATE THERE WAS ISSUES WITH THE CAR PRIOR AND NEVER WAS TOLD THERE WAS A SALE?!!! Now they are saying different things nothing is adding up. I have all the messages from months ago asking about the car as well. This is the craziest thing and since Matt thinks the other dealers offer me low ball offers he should. He knows what I paid, he knows they tried to scam me and now he wants it over $10k less and then go ahead and jack up the price to someone else that wouldn’t know about the issues. More
Excellent experience overall. This was extremely difficult electrical issue and the team worked through it to a positive outcome. Very impressed! This was extremely difficult electrical issue and the team worked through it to a positive outcome. Very impressed! More
I’ve always felt comfortable dealing with Russ Braunecker Cadillac Buick GMC. The Sales, Service, and Parts Departments personnel as well as all of the Office personnel are always pleasant and professional. Cadillac Buick GMC. The Sales, Service, and Parts Departments personnel as well as all of the Office personnel are always pleasant and professional. I won’t go anywhere else. More
Very professional, friendly, and goal oriented. The finances were transparent, no hidden fees. Transaction was a painless process from arrival to departure. The finances were transparent, no hidden fees. Transaction was a painless process from arrival to departure. More
Always very friendly, efficient and accommodating. Wouldn’t go anywhere else.. My cat was being driven into their shop as I was leaving the parking lot in their courtesy cal. Wouldn’t go anywhere else.. My cat was being driven into their shop as I was leaving the parking lot in their courtesy cal. More
Very helpful. Caring..They take the time to talk to the customer and are very laid back and comfortable to be around. Which makes me truly trust this dealership. Caring..They take the time to talk to the customer and are very laid back and comfortable to be around. Which makes me truly trust this dealership. More
We trust their staff with our service and have purchased all of our new cars from them for many years. Friendly staff and good service. all of our new cars from them for many years. Friendly staff and good service. More
Did not buy my truck from this dealership, but they have been very good about servicing it…and have been easy (and accommodating) to get along with. been very good about servicing it…and have been easy (and accommodating) to get along with. More
Such a wonderful buying experience. Kyle knows his stuff and is very easy to work with! I've purchased 4 vehicles in the past year from these guys; they really take great care of you! and is very easy to work with! I've purchased 4 vehicles in the past year from these guys; they really take great care of you! More