Rusnak Volvo Cars Westlake - Service Center
Thousand Oaks, CA
19 Reviews of Rusnak Volvo Cars Westlake - Service Center
Susana was helpful throughout the entire process. I had a warranty issue and the device team quickly found the issue. The part was ordered and I was back on the road in no time. Will recommend this V I had a warranty issue and the device team quickly found the issue. The part was ordered and I was back on the road in no time. Will recommend this Volvo service team. More
I was very pleased with the service for my Volvo X90 at Rusnak Volvo. My Service Advisor, Barry Taylor, was very helpful. He made sure all the necessary service items were included & made sure I had a cour Rusnak Volvo. My Service Advisor, Barry Taylor, was very helpful. He made sure all the necessary service items were included & made sure I had a courtesy car to use. The service was completed when promised, including the car wash I had requested. It was an outstanding experience! More
When I take my car inside it's all black spots from the mechanic who was working on my car I asked the guy to clean the standing there he said was there before I just take my car from the car wash I was ha mechanic who was working on my car I asked the guy to clean the standing there he said was there before I just take my car from the car wash I was happy at all More
Very nice service representative with this dealer, address my car's issue appropriately with courtesy and professionally. address my car's issue appropriately with courtesy and professionally. More
New building, Great reputation, great service and sales department. Susana in service and Barry are great to work with. Car was promised in time and ready when we went to pick it up. Can’t say enough about department. Susana in service and Barry are great to work with. Car was promised in time and ready when we went to pick it up. Can’t say enough about how great we were treated, even the General manager greeted and welcomed us in, thanked us for our business. More
I am pleased . ...my car is repaired ..she was very professional and helpful...the loaner program also is good...coffee is good too...and I could glance this a EX30. ...my car is repaired ..she was very professional and helpful...the loaner program also is good...coffee is good too...and I could glance this a EX30. More
Staff is very friendly, however the wait for the service was extremely long . I arrived at 10:00 to service my car. Had to wait until 4 pm until my car was done. was extremely long . I arrived at 10:00 to service my car. Had to wait until 4 pm until my car was done. More
Customer Service is always very friendly and knowledgable. My Rep is Susanna and she is terrific! knowledgable. My Rep is Susanna and she is terrific! More
The Rusnak team was courteous and capable. The work was performed on schedule and to my satisfaction. The work was performed on schedule and to my satisfaction. More
Responsive to my questions. Responsive to things that need to be completed (I purchased a used vehicle). Thank you. Responsive to things that need to be completed (I purchased a used vehicle). Thank you. More