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Rusnak Volvo Cars Westlake

Thousand Oaks, CA

4.7
33 Reviews
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3839 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 33 reviews

June 05, 2025

Customer Service is always very friendly and knowledgable. My Rep is Susanna and she is terrific! More

by lisaruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susanna Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

The Rusnak team was courteous and capable. The work was performed on schedule and to my satisfaction. More

by Ken B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Responsive to my questions. Responsive to things that need to be completed (I purchased a used vehicle). Thank you. More

by lisa.s1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know who I spoke with. David Y in sales is great.
June 03, 2025

These guys are great! They were so helpful and made the whole process very smooth. More

by Mgillespie96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Zachariah
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Eric and the team worked well with us to get us the vehicle we wanted More

by A N
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Eric Wiesener
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

We had a wonderful experience buying our car here. Staff was straightforward and professional. Will be coming back! More

by allisonramsey327
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Zachariah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Germano Saracco
May 24, 2025 -

Rusnak Volvo Cars Westlake responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 17, 2025

Second visit to the dealership, all went extremely well. Susana was extremely knowledgeable and helped me immensely. She made me glad that I picked a Volvo. My last car was Lexus More

by laindianm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Rusnak Volvo Cars Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 16, 2025

Denis Kenny is an outstanding salesman beginning with jumping on online inquiries. We received his phone call within minutes of our entering our information. From that phone call to a short time later More

by alphyl3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Kenny
May 19, 2025 -

Rusnak Volvo Cars Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak Volvo Cars Westlake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2025

I would like to commend your staff at the Ransack Thousand Oaks Volvo dealership for their kind attention and excellent service in the purchase of my new XC60 Ultra. Everyone, from David Yaghootian, More

by garybostrup
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Wiesener
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Yaghootian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Zachariah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Rusnak Volvo Cars Westlake responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2025

Great service all around. A very personal, comfortable experience. Denis and Joshua were attentive and professional. More

by CB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Zachariah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Rusnak Volvo Cars Westlake responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

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