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Rusnak Volvo Cars Westlake

Thousand Oaks, CA

4.5
20 Reviews
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3839 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 20 reviews

April 18, 2025

Very good dealer. Seems to care about its customers. I have used Rusnak motors with both my BMW and my Volvo. More

by kahnduit@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susanna Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Rusnak Volvo Cars Westlake responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 16, 2025

Great experience at Rusnak Volvo Cars Westlake! The staff was professional, friendly, and made the entire process smooth and pressure-free. I love my new Volvo and highly recommend this dealership! More

by Libertad.Kaddatz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Wiesener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Rusnak Volvo Cars Westlake responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

April 11, 2025

Friendly and great service even though they are very busy. Good communication platform. Helpful staff. More

by MR. DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tirone Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Rusnak Volvo Cars Westlake responded

Hi, thank you for taking the time to leave a review for us at Rusnak Volvo Cars Westlake. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 10, 2025

I needed a new key and fob. The service department took my order and I paid in December 2024. I was informed that it was on backorder and they would notify me when it came in. I More

by lyndahershey4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Rusnak Volvo Cars Westlake responded

Hi, we truly appreciate your honest feedback. Please reach out to us at (805) 567-2947 so we may identify ways to improve your experience.

April 03, 2025

I leased my first Volvo in June 2023 and went in for my first service - the staff were beyond helpful, friendly and accommodating. The service was thorough and they kept me updated with timings. They did n More

by FirstTimeVolvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nesh Sekulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briana Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Rusnak Volvo Cars Westlake responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2025

Customers service and service was very impressive they diagnosed my car with the issue (pin pointing the problem) and how much it would cost. Not like a previous dealership I went too. More

by Shellyp03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Rusnak Volvo Cars Westlake responded

Thank you for your positive review. We hope we can be of service in the future.

April 02, 2025

Everyone was friendly and helpful. The purchasing process was easy and relatively quick. Plus, we really like the car! More

by jnicholsmb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Germano Saracco
Apr 05, 2025 -

Rusnak Volvo Cars Westlake responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2025

Germano Was very helpful and knowledgeable with a great personality . I would gladly recommend Rusnak Volvo More

by gregok114
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Zachariah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Germano
Apr 05, 2025 -

Rusnak Volvo Cars Westlake responded

Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 30, 2025

From our Sales Representative (Sonja) to the Sales Manager (Juan) to the Finance Manager (Tom), the Rusnak Volvo Westlake team was professional, friendly, and knowledgeable. I appreciated their pressu More

by Mark
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Zachariah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tirone Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonja Milanovic
Apr 05, 2025 -

Rusnak Volvo Cars Westlake responded

Hi Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak Volvo Cars Westlake! We hope you have a great day!

March 30, 2025

Everything went very smoothly gave me a fair price for my used car. And got a fair deal on my new car. More

by Lmhockey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Zachariah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Rusnak Volvo Cars Westlake responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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