
Rusnak BMW
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 892 reviews
Eugene went above and beyond. I was not necessarily a huge BMW fan however, instead of giving me a sales pitch he let the car do the talking. Needless to say, I am now a proud owner of a 2012 X5 50i. Eu huge BMW fan however, instead of giving me a sales pitch he let the car do the talking. Needless to say, I am now a proud owner of a 2012 X5 50i. Eugene was never pushy, he was persistent and their pricing was aggressive and they were willing to do anything to make the deal work for me. We did a trade in and I was also impressed with the beyond fair value for my H2. Needless to say we walked a way excited and beyond pleased. Thank you Eugene for being so incredible and helpful and making me a believer! I would definitely recommend Eugene Agranovich to anyone looking for a BMW and even for the non believers, he made me a fan and that was no easy feat! -Beverley More
I have purchased many luxury cars from many dealers and I can say without hesitation that Beshoy is by far and away the single best individual I have ever had the pleasure of working with. I live 45 minutes can say without hesitation that Beshoy is by far and away the single best individual I have ever had the pleasure of working with. I live 45 minutes away from Rusnak but I still would not buy a BMW from anyone but Beshoy. More
Had a great experience with Beshoy. Initially communicated with him via email, with many e-mails sent back and forth. Beshoy's responses were prompt, he was open for the negotiations. Actually, w communicated with him via email, with many e-mails sent back and forth. Beshoy's responses were prompt, he was open for the negotiations. Actually, we agreed on all transaction details in these communications. I came to Rusnak just to complete paperwork and to pick up my car. More
They figured out a way to make the numbers work, and therefore, a deal was done! Other dealers talked a lot, but these guys got down to business, and made the deal happen. therefore, a deal was done! Other dealers talked a lot, but these guys got down to business, and made the deal happen. More
Jeff made the entire experience of leasing a new BMW so amazing. he was very responsive with my questions about which car to get and quick to find the right car for me. He was thoughtful in his review of amazing. he was very responsive with my questions about which car to get and quick to find the right car for me. He was thoughtful in his review of the car when I took ownership of it. very thorough as well. A true pleasure to work with and I will definitely be referring him to all my friends and family. More
It began as an on-line inquiry and it ended up being a sales transaction for a new 528i. Jeff Kaltman did a fine job in outlining different scenarios regarding options, leasing, etc. He was helpful, acc sales transaction for a new 528i. Jeff Kaltman did a fine job in outlining different scenarios regarding options, leasing, etc. He was helpful, accessible, easy to deal with, and forthright in his numbers and information. I would recommend him and the car I am driving. More
Those that I dealth with we very friendly, knowledgeable and above all, provioded me with a non-typical car sales approach. They gave me the information and a comfort level that made me comfortable with the and above all, provioded me with a non-typical car sales approach. They gave me the information and a comfort level that made me comfortable with the transaction. More
I was having my BMW 328i serviced, they helped me roll out of my lease early and into another car. I didn't know it was a possibility, they pro actively helped. I also have a Porsche from Rusnak and used out of my lease early and into another car. I didn't know it was a possibility, they pro actively helped. I also have a Porsche from Rusnak and used to have 2 Jaguars from Rusnak. Great company great empolyees. More
Our salesman was Eugene Agranovich. We found him to be very knowledgeable, friendly, and thorough. My company manufactures products under the auspices of an international quality management system that s very knowledgeable, friendly, and thorough. My company manufactures products under the auspices of an international quality management system that stresses "say what you do, and do what you say". Eugene did exactly that. This is the third car we have purchased from Ruznak since 1992. Each has been a very positive experience and we can easily recommend the dealership and Mr. Agranovich without hesitation. More
Walked onto the lot knowing EXACTLY what I wanted. Eugene was very friendly and knowledgeable, and found the exact car I was looking for within a matter of minutes. More often than not, when I walk i Eugene was very friendly and knowledgeable, and found the exact car I was looking for within a matter of minutes. More often than not, when I walk into a BMW dealership, I know more about the cars than the salesmen themselves. Eugene was very knowledgeable ... he knew the differences and pros and cons of this car versus similar models. He was very willing to work with me on a price that I felt comfortable with, and I'd be more than happy to work with him again when I'm up for another lease in 3 years. My only complaint was actually with the person I dealt with in the Financing Department. Being that this was my first lease, I wasn't aware that upon signing paperwork, I would be presented with "protection packages" that indeed cost more money. This was okay, however in presenting the options to me, the Financial person neglected to inform me that I would NOT be held accountable for dings, dents, or scratches smaller than 2 inches in diameter (as this is considered normal "wear and tear". This information was actually presented to me by the portfolio manager several days later when I stopped by the dealership to have a small scratch buffed out. Thankfully, I opted not to purchase the additional dings, dents, and scratches protection at the time of signing. It would have been extremely disappointing to have committed to that payment, without being presented all of the pertinent information. More