Rusnak BMW

I have purchased many luxury cars from many dealers and I can say without hesitation that Beshoy is by far and away the single best individual I have ever had the pleasure of working with. I live 45 minutes can say without hesitation that Beshoy is by far and away the single best individual I have ever had the pleasure of working with. I live 45 minutes away from Rusnak but I still would not buy a BMW from anyone but Beshoy. More

Had a great experience with Beshoy. Initially communicated with him via email, with many e-mails sent back and forth. Beshoy's responses were prompt, he was open for the negotiations. Actually, w communicated with him via email, with many e-mails sent back and forth. Beshoy's responses were prompt, he was open for the negotiations. Actually, we agreed on all transaction details in these communications. I came to Rusnak just to complete paperwork and to pick up my car. More

They figured out a way to make the numbers work, and therefore, a deal was done! Other dealers talked a lot, but these guys got down to business, and made the deal happen. therefore, a deal was done! Other dealers talked a lot, but these guys got down to business, and made the deal happen. More

Jeff made the entire experience of leasing a new BMW so amazing. he was very responsive with my questions about which car to get and quick to find the right car for me. He was thoughtful in his review of amazing. he was very responsive with my questions about which car to get and quick to find the right car for me. He was thoughtful in his review of the car when I took ownership of it. very thorough as well. A true pleasure to work with and I will definitely be referring him to all my friends and family. More

It began as an on-line inquiry and it ended up being a sales transaction for a new 528i. Jeff Kaltman did a fine job in outlining different scenarios regarding options, leasing, etc. He was helpful, acc sales transaction for a new 528i. Jeff Kaltman did a fine job in outlining different scenarios regarding options, leasing, etc. He was helpful, accessible, easy to deal with, and forthright in his numbers and information. I would recommend him and the car I am driving. More

Those that I dealth with we very friendly, knowledgeable and above all, provioded me with a non-typical car sales approach. They gave me the information and a comfort level that made me comfortable with the and above all, provioded me with a non-typical car sales approach. They gave me the information and a comfort level that made me comfortable with the transaction. More

I was having my BMW 328i serviced, they helped me roll out of my lease early and into another car. I didn't know it was a possibility, they pro actively helped. I also have a Porsche from Rusnak and used out of my lease early and into another car. I didn't know it was a possibility, they pro actively helped. I also have a Porsche from Rusnak and used to have 2 Jaguars from Rusnak. Great company great empolyees. More

Our salesman was Eugene Agranovich. We found him to be very knowledgeable, friendly, and thorough. My company manufactures products under the auspices of an international quality management system that s very knowledgeable, friendly, and thorough. My company manufactures products under the auspices of an international quality management system that stresses "say what you do, and do what you say". Eugene did exactly that. This is the third car we have purchased from Ruznak since 1992. Each has been a very positive experience and we can easily recommend the dealership and Mr. Agranovich without hesitation. More

Walked onto the lot knowing EXACTLY what I wanted. Eugene was very friendly and knowledgeable, and found the exact car I was looking for within a matter of minutes. More often than not, when I walk i Eugene was very friendly and knowledgeable, and found the exact car I was looking for within a matter of minutes. More often than not, when I walk into a BMW dealership, I know more about the cars than the salesmen themselves. Eugene was very knowledgeable ... he knew the differences and pros and cons of this car versus similar models. He was very willing to work with me on a price that I felt comfortable with, and I'd be more than happy to work with him again when I'm up for another lease in 3 years. My only complaint was actually with the person I dealt with in the Financing Department. Being that this was my first lease, I wasn't aware that upon signing paperwork, I would be presented with "protection packages" that indeed cost more money. This was okay, however in presenting the options to me, the Financial person neglected to inform me that I would NOT be held accountable for dings, dents, or scratches smaller than 2 inches in diameter (as this is considered normal "wear and tear". This information was actually presented to me by the portfolio manager several days later when I stopped by the dealership to have a small scratch buffed out. Thankfully, I opted not to purchase the additional dings, dents, and scratches protection at the time of signing. It would have been extremely disappointing to have committed to that payment, without being presented all of the pertinent information. More

I purchased a 2011 BMW 335is from Marc Leunis after a week of discussing the car with him over phone calls and email while I was on vacation in Chicago. The car wasn't even on the market when I asked Mar week of discussing the car with him over phone calls and email while I was on vacation in Chicago. The car wasn't even on the market when I asked Marc if they had a 335is coupe, but he kept me informed throughout its journey to the lot. He gave me detailed descriptions of every feature that the car had and I was very excited when I realized I found the perfect car. When the day came to purchase the car, we were done finalizing the deal within minutes and the deal we received was excellent! Once we were done with the paperwork, Marc helped me set up the car and I left the dealership that day with a huge smile on my face. Marc made our BMW buying experience a great one and we will certainly recommend him to all our family members and friends. Thank you Rusnak BMW Westlake for such a pleasant car buying experience! More