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Rusnak BMW

Thousand Oaks, CA

4.8
892 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 892 reviews

July 10, 2015

Roger was amazing to deal with Roger was able to get me exactly what I wanted. He worked hard to make it happen and it all came together in the end! I would highly recommend Rog More

by CPofsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 10, 2015 -

Rusnak BMW responded

Thank you for taking a moment to write such a positive review about your time with Roger and at our store. We're grateful for the business and look forward to our next opportunity to work with you.

July 09, 2015

Service Art is a great service manager. Always keeps me informed and never over promise. Best service manager I've worked with in the 18 years I've owned BMW' More

by MikeT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 10, 2015 -

Rusnak BMW responded

Mike, Thanks so much for the review. Art's an important member of the Rusnak team. Thank you for taking the time out of your day to share your experience with him and our store. We appreciate the praise and that you continue to choose Rusnak BMW.

July 09, 2015

Excellent service We brought our leased car back to Rusnak and were able to get into another car right away. Excellent sales and excellent service. Got a great price on More

by Musicguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bouhadana
Jul 10, 2015 -

Rusnak BMW responded

Thank you for the continued patronage and for this great review! Reading reviews like this and knowing that you've been so pleased with your experiences with us is extremely fulfilling. We look forward to our next opportunity to work with you.

July 09, 2015

excellent Art is prompt professional caring informative the dealership was very clean - friendly employees, I am sorry I do not have anything more More

by skhardal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 10, 2015 -

Rusnak BMW responded

Thank you for taking a moment to write some praise for our store and especially for Art. He's an important member of our team. We're glad to have him on staff and grateful to have you as a client! Thanks for the great review!

July 08, 2015

Apple Everything I expected was delivered. Mr Weisberg was professional and worked diligently to finish all the annoying paperwork I would have recommende More

by Sapple36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bruce Lee
Jul 10, 2015 -

Rusnak BMW responded

Thank you for taking the time to share your experience with us with DealerRater. We work hard to provide a high level of service and reading reviews like this one makes us feel like we’ve accomplished our mission. Thank you for choosing Rusnak BMW and for taking a moment to share your experience!

July 08, 2015

Excellent service Yet again, Rusnak BMW has proven to be the most efficient and welcoming of dealerships. I have a choice to service my car at more local dealerships, b More

by dkl64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Norris
Jul 10, 2015 -

Rusnak BMW responded

Thank you for the praise! We work hard to uphold a higher quality of service and reading reviews like this one is very fulfilling. Thank you for taking the time to share your experience with us with DealerRater. We hope we remain worth the drive!

June 23, 2015

Professional - relaxed - respectful - attentive! Last week I visited the certified pre-owned facility at Rusnak - I spoke with Claude Cantin on the showroom floor. I wasn't even sure whether I wante More

by dave650
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude Cantin - , Reginaldo Fermin
Jun 25, 2015 -

Rusnak BMW responded

Dave, we truly appreciate you taking the time to leave such a great review! It's wonderful to know that Claude made you feel comfortable enough to shop with us and worked hard to meet all of your needs. We'll be sure to pass along the compliments to Claude and the rest of our staff! Thank you for choosing Rusnak BMW and we hope you'll come back and see us again soon! Best Regards, Ken Christ, General Manager

June 19, 2015

A great experience Two weeks ago I visited the Certified Pre-Owned facility at Rusnak in the Thousand Oaks Auto Mall. I searched the BMW USA pre-owned listings and came More

by Norbert R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude Cantin; Diana in Finance; Danielle vehicle explanation and introduction
Jun 23, 2015 -

Rusnak BMW responded

Thank you for the wonderful feedback, Norbert! It's great to hear that Claude made your car-buying experience such a positive one here at Rusnak BMW and we'll be sure to pass along your kind remarks. We truly appreciate your business and we look forward to taking care of any future needs that may arise! Congratulations on your new BMW! Best Regards, Ken Christ, General Manager

June 19, 2015

Great Experience at Rusnak Over the years I have purchased many cars from many dealerships. The experience I had with Rusnak as been above and beyond any other. From the front d More

by BrittanyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude Cantin, Bruce Lee
Jun 23, 2015 -

Rusnak BMW responded

Wow, thanks for the wonderful, five-star review, Brittany! We're thrilled to hear that our staff provided you with such an enjoyable and smooth car-buying experience, and we'll be sure to pass along the kind words to Claude and the rest of our staff. Thank you for choosing Rusnak BMW and we hope you'll come back and see us again soon! Welcome to the Rusnak family! Best Regards, Ken Christ, General Manager

May 26, 2015

BMW X5 After just starting a new job, I was finally ready to jump into my first premium vehicle. The entire staff, especially my "client advisor" Claude Cant More

by Stuart805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Christ
May 28, 2015 -

Rusnak BMW responded

Wow, thanks for taking the time to leave such a wonderful review, Stuart! We are thrilled to hear that Claude went to great lengths to meet all of your needs and I'll definitely pass along your kind words. We truly appreciate your business and we look forward to working with you again in the future! Best Regards, Ken Christ, General Manager

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