Back

Rusnak BMW

Thousand Oaks, CA

4.8
886 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
Contact Dealership

3645 Auto Mall Drive

Thousand Oaks, CA

91362

Directions

By Type

Showing 886 reviews

July 13, 2015

Buying a CPO BMW at Rusnak It has been a great experience for me to buy a car at Rusnak. From the beginning, Mr. Claude Cantin, the Frenchman, was not only efficient and coopera More

by chewie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude Cantin
Jul 14, 2015 -

Rusnak BMW responded

Chewie, Thanks for the great review! We appreciate your choice to work with us as well as this awesome feedback. Claude Cantin is a great asset here and we are lucky to have him. Moving forward, please drop us a line should you need anything! Rusnak BMW Management

July 10, 2015

Roger was amazing to deal with Roger was able to get me exactly what I wanted. He worked hard to make it happen and it all came together in the end! I would highly recommend Rog More

by CPofsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 10, 2015 -

Rusnak BMW responded

Thank you for taking a moment to write such a positive review about your time with Roger and at our store. We're grateful for the business and look forward to our next opportunity to work with you.

July 10, 2015

Service of my car was great. Great people. , Art Simcox and Mark Nicastro always take care of me. They're great guys. My car is Amazing. Runs great!!! I've been with BMW for over 20 years now. More

by Ballgame
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Nicastro
Jul 10, 2015 -

Rusnak BMW responded

Thank you for taking some time out of your day to write this great review! We work hard to provide great service to go with our amazing product! Thanks for continuing to choose Rusnak BMW.

July 10, 2015

Great experience...highly recommend Rusnak and Hamid!! Great experience with Hamid. Very friendly, professional and made our experience easy! I highly recommend both Rusnak and Hamid for your car buying e More

by Real Estate Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid
Jul 10, 2015 -

Rusnak BMW responded

Thank you for choosing Rusnak BMW and for writing such a great review about your time with Hamid. He's a great member of our team, we're very glad to have him on staff and grateful to have clients like you. Thank you and congrats!

July 10, 2015

Great Service Advisor The best service experience in my more than 45 years of BMW ownership. Tim Craft, Bob Martin and Larry Koh are real "Car Guy's. More

by c4m5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Koh, Tim Craft, Robert Martin
Jul 14, 2015 -

Rusnak BMW responded

Thank you for the high praise! It means a lot to receive a review like this. We appreciate your business and look forward to our next opportunity to work with you! Rusnak BMW Management

July 09, 2015

Service Art is a great service manager. Always keeps me informed and never over promise. Best service manager I've worked with in the 18 years I've owned BMW' More

by MikeT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 10, 2015 -

Rusnak BMW responded

Mike, Thanks so much for the review. Art's an important member of the Rusnak team. Thank you for taking the time out of your day to share your experience with him and our store. We appreciate the praise and that you continue to choose Rusnak BMW.

July 09, 2015

Excellent service We brought our leased car back to Rusnak and were able to get into another car right away. Excellent sales and excellent service. Got a great price on More

by Musicguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bouhadana
Jul 10, 2015 -

Rusnak BMW responded

Thank you for the continued patronage and for this great review! Reading reviews like this and knowing that you've been so pleased with your experiences with us is extremely fulfilling. We look forward to our next opportunity to work with you.

July 09, 2015

excellent Art is prompt professional caring informative the dealership was very clean - friendly employees, I am sorry I do not have anything more More

by skhardal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 10, 2015 -

Rusnak BMW responded

Thank you for taking a moment to write some praise for our store and especially for Art. He's an important member of our team. We're glad to have him on staff and grateful to have you as a client! Thanks for the great review!

July 08, 2015

Apple Everything I expected was delivered. Mr Weisberg was professional and worked diligently to finish all the annoying paperwork I would have recommende More

by Sapple36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bruce Lee
Jul 10, 2015 -

Rusnak BMW responded

Thank you for taking the time to share your experience with us with DealerRater. We work hard to provide a high level of service and reading reviews like this one makes us feel like we’ve accomplished our mission. Thank you for choosing Rusnak BMW and for taking a moment to share your experience!

July 08, 2015

Excellent service Yet again, Rusnak BMW has proven to be the most efficient and welcoming of dealerships. I have a choice to service my car at more local dealerships, b More

by dkl64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Norris
Jul 10, 2015 -

Rusnak BMW responded

Thank you for the praise! We work hard to uphold a higher quality of service and reading reviews like this one is very fulfilling. Thank you for taking the time to share your experience with us with DealerRater. We hope we remain worth the drive!

...
75
...