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Rusnak BMW

Thousand Oaks, CA

4.8
897 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 897 reviews

August 03, 2015

Andrew is an amazing salesman Our experience at your show room was very professional and polite. Andrew is an excellent salesperson and we really appreciated his experience and pat More

by mignonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Sebring
Aug 12, 2015 -

Rusnak BMW responded

We are honored to earn your recommendation! Thank you so much for the great feedback regarding Andrew and our team. Congratulations on your purchase! - Ken C., General Manager

August 01, 2015

Excellent service experience Quick and efficient with courteous staff that made the service appointment effortless. It reinforces the reason for buying from Rusnak as it isn't alw More

by Jayajacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Norris
Aug 05, 2015 -

Rusnak BMW responded

Thank you for the wonderful feedback! We work hard to make each and every one of our customers' experiences exceptional. We look forward to working with you again in the future! - Rusnak BMW Management

August 01, 2015

Quick, efficient and courteous. My recent visit to the BMW service center was friendly, efficient and effortless for me! My service consultant took the time to explain what would be More

by …..
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 05, 2015 -

Rusnak BMW responded

Thank you for the kind review! I am happy to hear that your service experience with us was a great one, and look forward to working with you again in the future! - Rusnak BMW Management

July 31, 2015

Car service I had an excellent service call for a repair and it was found that I needed repair for an oil leak Arrangements have been made for further service ne More

by Roseypoet
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aug 05, 2015 -

Rusnak BMW responded

Thank you for the great feedback! I am happy to hear that your service experience was exceptional, and that we have been able to help you resolve the problems you faced. We look forward to working with you again. - Rusnak BMW Management

July 29, 2015

excellent customer service Claude my salesperson at Rusnak BMW was great we all know buying a new car can be a tedious and take a long time ,Claude made this the best car buying More

by johng123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude Cantin
Jul 29, 2015 -

Rusnak BMW responded

John G, We want to thank you for writing such an amazing review of your experience with Claude. He's a great asset to the team and we're glad you had such a great experience with him.

July 29, 2015

service Renee Norris was an excellent advisor, the service was done promptly and very well. I had the option to have only the required items done and I decide More

by Scharfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Norris
Jul 29, 2015 -

Rusnak BMW responded

We work hard to respect our clients' time. Thank you for taking a moment to write this review and for choosing Rusnak BMW to have your vehicle serviced!

July 27, 2015

Outstanding Service Was in the market for a used BMW 528. Drove past Rusnak and saw 2 528's which peaked my interest. My 12 yr old and I got out to take a closer look, sa More

by MarioM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude Cantin , Reginaldo Fermin
Aug 05, 2015 -

Rusnak BMW responded

Thank you for the wonderful review of your purchase at Rusnak BMW, Mario! I am glad to hear that your buying experience was quick and easy from the beginning with Claude to the end with Reggie. Congratulations on your 528! I hope you and your family enjoy it for years to come! - Rusnak BMW Management

July 27, 2015

New to buying a car It was truly a relief to be met by a woman who was patient and willing to work with me..My car was dying right in front of the dealership. So thought More

by Fit Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Romero, Bruce Lee
Aug 05, 2015 -

Rusnak BMW responded

Thank you for the great review! I am glad to hear that your experience was such a great one! Enjoy your new Fit! We look forward to working with you again in the future. - Rusnak BMW Management

July 27, 2015

Excellent Sales Service Mark was very patient and helpful. If not for Mark we would not have purchased a vehicle much less considered your dealership. We were recommended Mar More

by CTYHNTR1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bruce Lee
Jul 29, 2015 -

Rusnak BMW responded

Thank you for writing us such a great review! We're glad you had such a great experience and hope Mark helped make us worth the drive. Thank you for choosing Rusnak BMW!

July 26, 2015

Excellent service. My service rep Renee Norris and mechanic Chuck Lamb are the best. I trust them and they always go the extra mile to make sure all is taken care of. More

by Charlie G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Lamb, Mark Nicastro, Renee Norris
Jul 28, 2015 -

Rusnak BMW responded

Thanks, Charlie! At Rusnak, we want to make sure to go the extra mile, so that you can too. Servicing your car is an important part of the ownership cycle and we like to pay special care to it. We look forward to the next opportunity to work with you.

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