
Rusnak BMW
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 897 reviews
Andrew is an amazing salesman Our experience at your show room was very professional and polite. Andrew is an excellent salesperson and we really appreciated his experience and pat Our experience at your show room was very professional and polite. Andrew is an excellent salesperson and we really appreciated his experience and patience. We will gladly recommend your to our family and friends. More
Excellent service experience Quick and efficient with courteous staff that made the service appointment effortless. It reinforces the reason for buying from Rusnak as it isn't alw Quick and efficient with courteous staff that made the service appointment effortless. It reinforces the reason for buying from Rusnak as it isn't always about price. Customer satisfaction in its best! More
Quick, efficient and courteous. My recent visit to the BMW service center was friendly, efficient and effortless for me! My service consultant took the time to explain what would be My recent visit to the BMW service center was friendly, efficient and effortless for me! My service consultant took the time to explain what would be done to my car and what would be done during future appointments. More
Car service I had an excellent service call for a repair and it was found that I needed repair for an oil leak Arrangements have been made for further service ne I had an excellent service call for a repair and it was found that I needed repair for an oil leak Arrangements have been made for further service next week I am very happy with the honesty of all parties involved My service advisor was excellent! More
excellent customer service Claude my salesperson at Rusnak BMW was great we all know buying a new car can be a tedious and take a long time ,Claude made this the best car buying Claude my salesperson at Rusnak BMW was great we all know buying a new car can be a tedious and take a long time ,Claude made this the best car buying experience I've ever had and did his best to get me out the door and in to my new car as quickly as possible. More
service Renee Norris was an excellent advisor, the service was done promptly and very well. I had the option to have only the required items done and I decide Renee Norris was an excellent advisor, the service was done promptly and very well. I had the option to have only the required items done and I decided to put the 'recommended " items off. Back at home my wife convinced me to include the 'recommended' items right away, and I told Renee Norris over the phone to have it all done. And so everything was done all at once. The car runs fine. More
Outstanding Service Was in the market for a used BMW 528. Drove past Rusnak and saw 2 528's which peaked my interest. My 12 yr old and I got out to take a closer look, sa Was in the market for a used BMW 528. Drove past Rusnak and saw 2 528's which peaked my interest. My 12 yr old and I got out to take a closer look, sales man CLAUDE CANTIN immediately greeted us and told us all about both vehicles. The dealership was closing in 5 minutes so I asked Claude to email info on both vehicles and i'd come back in the a.m. Claude sent me the info within 10 minutes for me to review when i got home. My son and I walked in the next morning, Claude greeted my son and I by name and we quickly took the car for a test drive - Loved it. We quickly had a deal, there was no pressure. We quickly moved over to financing and the Rusnak Team was able to secure extremely low interest rate through BMW, In financing, Reggie Femin, was very helpful and explained everything to me. Overall, great experience, would recommend friends and family to Rusnak and especially Claude Cantin for vehicle purchases. More
New to buying a car It was truly a relief to be met by a woman who was patient and willing to work with me..My car was dying right in front of the dealership. So thought It was truly a relief to be met by a woman who was patient and willing to work with me..My car was dying right in front of the dealership. So thought I would see if you had any mini coopers. Since you didn't and I had to have a car. We began on a journey of all the possibilities. In 4 hours we had finished shopping and all the work was done so I could leave in a 2015 Honda Fit. What a joy it has been. Bruce Lee was also patient and willing to work with me. More
Excellent Sales Service Mark was very patient and helpful. If not for Mark we would not have purchased a vehicle much less considered your dealership. We were recommended Mar Mark was very patient and helpful. If not for Mark we would not have purchased a vehicle much less considered your dealership. We were recommended Mark by a friend who has shopped multiple BMW dealers and is a long time Rusnak customer. In the end though, Mark was the factor that got us to walk into your dealership would is 50+ miles away from our home. More
Excellent service. My service rep Renee Norris and mechanic Chuck Lamb are the best. I trust them and they always go the extra mile to make sure all is taken care of. My service rep Renee Norris and mechanic Chuck Lamb are the best. I trust them and they always go the extra mile to make sure all is taken care of. More