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Rusnak BMW

Thousand Oaks, CA

4.8
864 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 864 reviews

October 09, 2015

Pleasant and easy Roger was pleasant and helpful and Diana in finance was sharp and quick. I would be glad to recommend these people and the dealership to friends. More

by stuart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 14, 2015 -

Rusnak BMW responded

Thanks for the kind words for Roger and Diana, Stuart! They're top-notch! Enjoy your new purchase! - Al LeMoine., General Manager

October 07, 2015

Excellent service advisor Renee was extremely helpful, communicative and a valued advocate in dealing with a recently out-of-warranty 1M. I appreciate her going to bat for me a More

by 45667677
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Renee Norris
Oct 14, 2015 -

Rusnak BMW responded

Thank you for the excellent review! Renne is a valuable member of the team and we're proud to have her on board! - Al LeMoine., General Manager

October 07, 2015

We have a fond experience dealing with the peoples at Rusnak Sales representative and finance person were very knowledgeable, Service representative was very helpful. We highly recommend Rusnak BMW to anyone who More

by Sundance2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Lee, Mickey Belt, Michael Powell
Oct 14, 2015 -

Rusnak BMW responded

Thank you for the great review! It' great to hear that our whole team was so helpful in your buying experience! Enjoy your purchase! - Al LeMoine., General Manager

September 30, 2015

Perfect Jeff was great. got the deal done. the car was the exact one I was looking for with the exact equipment requested and gave me great service. More

by BGF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 25, 2015

A+ Service Honest and reliable. Very different than most car dealership. These guys don't play games and provide a straightforward, hassle free transaction. R More

by rony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 02, 2015 -

Rusnak BMW responded

Thank you for the kind review! Robert is an asset to our team, and always goes above and beyond for his customers. Enjoy your purchase, we look forward to working with you in the future! - Ken C., General Manager

September 24, 2015

new Lease Got into a new lease and the process was simple and cost effective. My objectives were met!!!! My goal was to upgrade my car and keep payment about th More

by Golf Pro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Belt, Ken Christ, Ken Christ, Mickey Belt
Oct 02, 2015 -

Rusnak BMW responded

Thank you for the excellent review! It's great to hear that Mickey was able to get you into the car you wanted at the right price! We're so glad we could help! - Ken C., General Manager

September 20, 2015

X5 from DarreN We had a great experience from start to finish when buying our X5 from Darren. He found us a great car and everything went smoothly. Highly recommend More

by JJE123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 18, 2015

Great experience! I took my BMW Rusnak for routine service. The work was performed to my satisfaction and was ready when promised. Robert Hull, service advisor, was kin More

by Goldzco
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hull
Sep 24, 2015 -

Rusnak BMW responded

Thank you for the kind review! Rober is a wonderful addition to our team, and it's great to hear that his service met your expectations! Let us know if we can help with anything else! - Ken C., General Manager

September 17, 2015

I enjoy working with Darren Evans and will continue to do so This is my second purchase with Darren Evans. He is professional, understands my needs and doesn't put any pressure on me. We have established a good More

by carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darren Evans was my sales rep not finance.
Sep 24, 2015 -

Rusnak BMW responded

Thank you, Carol! Darren is a top-notch salesman, and we are proud of his work! It's great to hear that he has been so helpful in your purchasing experiences with him! - Ken C., General Manager

September 17, 2015

Been buying cars here for years. I've purchased several cars from Rusnak. I won't buy anywhere else. I have referred several people to Rusnak and they also have become repeat custome More

by Atomicshrink
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Richard Johnson
Sep 24, 2015 -

Rusnak BMW responded

Thank you for the 5-Star Review! We are thankful to have you as a loyal customer! - Ken C., General Manager

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