![](http://dealerrater.com/ncdn/u/12.20240619.137/Graphics/icons/close-x-orange.png)
Rusnak BMW
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 864 reviews
Such a nice and good deal, I purchased two This is my second and third purchase from Mark Weisberg at Rusnak. I trust him and he has never given me any reason to feel otherwise. I recommend h This is my second and third purchase from Mark Weisberg at Rusnak. I trust him and he has never given me any reason to feel otherwise. I recommend him highly. More
Amazing Service! Thank you! It was a great experience. Micheal Powell back ground and education help us make the right decision, to get a new BMW. We are very Happy! Thank you! It was a great experience. Micheal Powell back ground and education help us make the right decision, to get a new BMW. We are very Happy! More
Service Visit My service included an oil change, coolant refill, front windshield (rubber replacement), toe hitch cap replacement and tire balancing. I asked for a My service included an oil change, coolant refill, front windshield (rubber replacement), toe hitch cap replacement and tire balancing. I asked for a loaner on short notice but there were none available. Russell provided me with an Enterprise rental (Suburban) that worked just fine. Overall, Russell was knowledgeable about the parts and the service, was very friendly and I have no complaints. I will be back for my next service! More
Service I went in for a regular service and came out with a through review of my car and what to expect in the next service. I went in for a regular service and came out with a through review of my car and what to expect in the next service. More
Friendly efficient service Reviewed the issues and put together a plan. Gave me options.delivered on promise and on time. First class. Solved the issues and gave me confidence f Reviewed the issues and put together a plan. Gave me options.delivered on promise and on time. First class. Solved the issues and gave me confidence for the future More
Thank you Rusnak BMW The Rusnak service center is amazing, modern, clean and the personnel are super friendly and professional. The service on our vehicle was completed on The Rusnak service center is amazing, modern, clean and the personnel are super friendly and professional. The service on our vehicle was completed on time as promised. More
Great Experience!!! We sent a few emails out to find my ideal BMW i3, Roger Carroll wrote back promptly - his response was simple, had all of the necessary details and of We sent a few emails out to find my ideal BMW i3, Roger Carroll wrote back promptly - his response was simple, had all of the necessary details and offered his very best price. He beat all of the other dealerships in the area and was a straight forward salesman. I appreciate someone who doesn't waste time, and is thorough and professional in his responses. We were already sold on the car he had for us (it was such a great deal) and then he emailed later that night with another option, my first choice color and more upgrades- it was the best deal by far. We sent over all the necessary information and excitedly picked up our car a few hours later. The entire experience was excellent! Everyone we had contact with was very polite, professional and knowledgeable. I greatly appreciated not being "sold" or pushed into anything I didn't want. Roger went above and beyond helping me get into this car. I am very grateful! This is my first lease and my first BMW! Thank you! More
Engine Maintenance Kind and helpful service. Timely and professional. Very satisfied with the continued customer service from the day I purchased my BMW. Thank you Rusna Kind and helpful service. Timely and professional. Very satisfied with the continued customer service from the day I purchased my BMW. Thank you Rusnak BMW! More
Best car buying experiance i have ever had! By far the best car buying experience I have ever had and when it was over, I got to drive home in a new BMW, Does not get better!! By far the best car buying experience I have ever had and when it was over, I got to drive home in a new BMW, Does not get better!! More
Excellent first impression. I arrived at Rusnak Service at 8 am Oct 19 with slight apprehension as I was overdue for service and was unsure as to what extent, in terms of time/lo I arrived at Rusnak Service at 8 am Oct 19 with slight apprehension as I was overdue for service and was unsure as to what extent, in terms of time/logistics that would involve. Although I purchased the car from South Bay BMW, my residence in Malibu made the logical choice for service either Bob Smith or Rusnak. Although I am equidistant to both dealers, I had recently heard some inconsistencies with Smith so as as not to repeat someone else's problems, I chose you guys. From the first moment of arrival, every aspect of the experience was first class. My Client Advisor, Russell Abravanel, could not have been more thorough or professional as he reviewed the necessary service milestones that were appropriate for my vehicle. I was provided with an excellent, an effortless transaction thanks to all. My car was ready at the estimated time, and all my concerns and the cars requirements were addressed thoroughly, and I drove off the property as a newly devoted Rusnak customer. More