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Rusnak BMW

Thousand Oaks, CA

4.8
864 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 864 reviews

November 07, 2015

Such a nice and good deal, I purchased two This is my second and third purchase from Mark Weisberg at Rusnak. I trust him and he has never given me any reason to feel otherwise. I recommend h More

by nickelco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 20, 2015 -

Rusnak BMW responded

This is my second and third purchase from Mark Weisberg at Rusnak. I trust him and he has never given me any reason to feel otherwise. I recommend him highly.

Nov 20, 2015 -

Rusnak BMW responded

Thank you for the wonderful review! Mark is valuable to us! We're glad to have you as a loyal customer! - Al LeMoine., General Manager

November 04, 2015

Amazing Service! Thank you! It was a great experience. Micheal Powell back ground and education help us make the right decision, to get a new BMW. We are very Happy! More

by Shhevon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Powell
Nov 20, 2015 -

Rusnak BMW responded

That's great to hear! MIchael is an asset to our team! Congratulations on your new car! - Al LeMoine., General Manager

November 03, 2015

Service Visit My service included an oil change, coolant refill, front windshield (rubber replacement), toe hitch cap replacement and tire balancing. I asked for a More

by bquon110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell
Nov 20, 2015 -

Rusnak BMW responded

My service included an oil change, coolant refill, front windshield (rubber replacement), toe hitch cap replacement and tire balancing. I asked for a loaner on short notice but there were none available. Russell provided me with an Enterprise rental (Suburban) that worked just fine. Overall, Russell was knowledgeable about the parts and the service, was very friendly and I have no complaints. I will be back for my next service!

October 30, 2015

Service I went in for a regular service and came out with a through review of my car and what to expect in the next service. More

by ggnp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 13, 2015 -

Rusnak BMW responded

That is great to hear! So glad we were able to help! Thank you! - Al LeMoine., General Manager

October 25, 2015

Friendly efficient service Reviewed the issues and put together a plan. Gave me options.delivered on promise and on time. First class. Solved the issues and gave me confidence f More

by PaulD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Powell
Oct 30, 2015 -

Rusnak BMW responded

Thank you for the kind review, Paul! So glad that we were able to help you! - Al LeMoine., General Manager

October 25, 2015

Thank you Rusnak BMW The Rusnak service center is amazing, modern, clean and the personnel are super friendly and professional. The service on our vehicle was completed on More

by Cootsluicer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hull
Oct 30, 2015 -

Rusnak BMW responded

Thank you for the kind review! We appreciate your feedback, and are so glad that you had a great experience. - Al LeMoine., General Manager

October 22, 2015

Great Experience!!! We sent a few emails out to find my ideal BMW i3, Roger Carroll wrote back promptly - his response was simple, had all of the necessary details and of More

by Sarah & Spencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jess helped us set up our car - linking Bluetooth, how to operate..., Reginaldo Fermin
October 21, 2015

Engine Maintenance Kind and helpful service. Timely and professional. Very satisfied with the continued customer service from the day I purchased my BMW. Thank you Rusna More

by BMW328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harlan Sacks, Mark Nicastro
Oct 30, 2015 -

Rusnak BMW responded

That is great to hear! I am so glad to hear that you had a great experience with our service team. Please don't hesitate to reach out if you need anything else! - Al LeMoine., General Manager

October 21, 2015

Best car buying experiance i have ever had! By far the best car buying experience I have ever had and when it was over, I got to drive home in a new BMW, Does not get better!! More

by Brink25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mehran Forutan
Oct 30, 2015 -

Rusnak BMW responded

Thank you for the kind review! Congratulations on your new BMW! - Al LeMoine., General Manager

October 21, 2015

Excellent first impression. I arrived at Rusnak Service at 8 am Oct 19 with slight apprehension as I was overdue for service and was unsure as to what extent, in terms of time/lo More

by ironbeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Abravanel
Oct 30, 2015 -

Rusnak BMW responded

Thank you for such a thorough and thoughtful review! We so appreciate valuable customers like yourself, and are so proud to have earned your business! - Al LeMoine., General Manager

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