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Rusnak BMW
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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BMW 428i 2016 Best customer service ever. Friendly, helpful and will recommend you. I'm so happy with my new ride. Thank you Drew. I'll be back. :) Best customer service ever. Friendly, helpful and will recommend you. I'm so happy with my new ride. Thank you Drew. I'll be back. :) More
Great Experience! I was helped immediately and with extreme professionalism. Jeff explained every feature of the car, and helped me order exactly what I needed. I was g I was helped immediately and with extreme professionalism. Jeff explained every feature of the car, and helped me order exactly what I needed. I was given an accurate ETA for my order and kept informed of its progress. Excellent experience! More
Excellent Customer Experience!! Scott Smith was a professional in all aspects of my purchase. I have purchased multiple vehicles in the past and won't go to another BMW dealership be Scott Smith was a professional in all aspects of my purchase. I have purchased multiple vehicles in the past and won't go to another BMW dealership because of Scott's extensive knowledge of BMW vehicles and his relationship building skills. Thanks for the help Scott!! More
Courteous and professional I wen't in to Rusnak as a new BMW owner and all my questions and concerns were answered. Thank you Renee! High end coffee machine, pastries and a frie I wen't in to Rusnak as a new BMW owner and all my questions and concerns were answered. Thank you Renee! High end coffee machine, pastries and a friendly staff. What more can you ask for. Only issue I noticed on my way home was a long sooty black mark on my beige passenger seat. Next time I will check the car over more carefully, the mark came off after a few minutes with warm water and a microfiber towel. More
Great attention from the sales, finance and service staff. The attention we got from our sales advisor was great. He was extremely knowledgeable and found out information that he didn't know quickly. He showed The attention we got from our sales advisor was great. He was extremely knowledgeable and found out information that he didn't know quickly. He showed us some special deals on demos and executive cars and compared them with what we could get new. More
Service Mike Powell has been my service advisor for a few years and has always been professional and friendly. My latest visit was similar to all the others, Mike Powell has been my service advisor for a few years and has always been professional and friendly. My latest visit was similar to all the others, in a word great. Thanks to Mike. More
Art Simcox - great and caring service advisor Art Simcox is a great service advisor and cares about cost and what I need for my bmw 335d. Thanks for the time spent with me. Art Simcox is a great service advisor and cares about cost and what I need for my bmw 335d. Thanks for the time spent with me. More
excellent servise the best price I cant ask more I was recommended there from my family member that bought bmw he told me dont buy any car before you see Mihran i am glad i did me and my wife are ver I was recommended there from my family member that bought bmw he told me dont buy any car before you see Mihran i am glad i did me and my wife are very happy we are thinking to buy another one from Rusnak specialy Mihran and his helper Richard were the best gave us excellent service More
Great price and great service Had a wonderful experience buying a factory-built to order 328i through the AmEx car buying program (look online for the AmEx program instructions). I Had a wonderful experience buying a factory-built to order 328i through the AmEx car buying program (look online for the AmEx program instructions). I do have an AmEx card but I don't think you must have one as no one ever asked me for my card number (online or in the store). Darren Evans at Rusnak gave me the lowest quote by thousands of dollars compared to other SoCal dealerships in the AmEx program, and also compared to 2 other car buying services. Because it was a custom-built car, I was afraid there would be no "deals" and the price would be very high. This was definitely true with the other dealerships' AmEx quotes, and also from the other 2 car buying services. I don't know how Darren did it, but he gave me a great price which was most definitely a "deal". I am a very busy professional, and I really appreciated the excellent and courteous service Darren provided. I met with Darren in late January and placed the order for my car. Darren updated me via e-mail every step of the way as to the day my car was built in Munich, the date it shipped out of Germany, and the date it arrived in Port Hueneme. I picked up the car at Rusnak 8 weeks after ordering it, and it was absolutely perfect and exactly as I had specified. Darren is such a professional and absolutely wonderful to work with. My introduction to my new BMW and all its amazing technological features was provided by Jess, my assigned "BMW Genius" and he was also wonderful. Jess is extremely knowledgeable and was very patient with all the questions I had as the technology has changed so much from my previous BMW, which is now 11 years old. You will not go wrong working with Darren and the great team at Rusnak. More
Always helpful Always quick service that covers all my BMW needs. Employees are very friendly and eager to create a comfortable and enjoyable environment. I have tak Always quick service that covers all my BMW needs. Employees are very friendly and eager to create a comfortable and enjoyable environment. I have taken my BMW's here for the last 5 years and I will never to go anywhere else! More