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Rusnak BMW
Thousand Oaks, CA
864 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 864 reviews
June 17, 2016
Always excellent service and happy people! The entire team is always professional, friendly and great to work with! I have an i3 that's included in the Flexibility Mobility Program so this was The entire team is always professional, friendly and great to work with! I have an i3 that's included in the Flexibility Mobility Program so this was just a scheduled maintenance during my car swap- which by the way is an amazing program! Any time we leave SoCal, we swap out our i3 for a loaner - awesome, it's just a little hard to go back to paying for gas, lol. Once again, amazing team, we are extremely happy with Rusnak! More
by Sarah & Spencer
Employees Worked With
Blake, Ashley, Christian, Robert Hull
Helpful June 17, 2016
Art is amazing as always & service is very good! I also like that it is washed. In addition setting up an appointment was quick & efficient. I also like that it is washed. In addition setting up an appointment was quick & efficient. More
by awesom2
Employees Worked With
June 11, 2016
Fast, Friendly & Fixed Had the leak in my air-conditiong unit repaired. 2 follow up calls from Jason while car was in service. Price quote @ beginning & if any changes we Had the leak in my air-conditiong unit repaired. 2 follow up calls from Jason while car was in service. Price quote @ beginning & if any changes were to occur during repair. Very happy w/customer service, quality of work & time it took to sched an appt. & have work done. Thank you! More
by 2wheelwendy
Employees Worked With
Jason in Service
June 05, 2016
Friendly professional people and great service. GreatFriendly professional people and great service. I will go back again. The coffee and pastries are great for when you are waiting for your car. GreatFriendly professional people and great service. I will go back again. The coffee and pastries are great for when you are waiting for your car. More
by Pancho
Employees Worked With
Robert Hull
June 04, 2016
Great Service Rusnack BMW and Art service I received was excellent. I was very happy. Art explained everything thoroughly. Customer service was fantastic. Thank you Rusnack BMW and Art service I received was excellent. I was very happy. Art explained everything thoroughly. Customer service was fantastic. Thank you for the great service. More
by Catsy67
Employees Worked With
May 31, 2016
Rusnak BMW Service Review Servicing our car at Rusnak BMW continues to be a true pleasure and we highly recommend this dealership across the board, from the car purchasing expe Servicing our car at Rusnak BMW continues to be a true pleasure and we highly recommend this dealership across the board, from the car purchasing experience to financing and servicing of the vehicle. Overall great staff and excellent service. More
by Stefano Borzone
Employees Worked With
Renee Norris
May 26, 2016
They were meticulous in their approach Bob Martin was great - and was interested in any issues that I had, how ever small. This is the way anyone would want to be treated when servicing th Bob Martin was great - and was interested in any issues that I had, how ever small. This is the way anyone would want to be treated when servicing their car! More
by sharonn
Employees Worked With
Robert Martin
May 23, 2016
Great service Renee was ready for me right when I came in, we took care of the paperwork in a few minutes and then I settled in and used the free Wi-Fi connection s Renee was ready for me right when I came in, we took care of the paperwork in a few minutes and then I settled in and used the free Wi-Fi connection so I could VPN to work. More
by Ron1234
Employees Worked With
Renee Norris
May 19, 2016
Great service So easy to work with. Always in time with service. This is my third car from this dealership. Very friendly staff. Professional finance team. Will buy So easy to work with. Always in time with service. This is my third car from this dealership. Very friendly staff. Professional finance team. Will buy from this dealership again. More
by Linus123
May 18, 2016
Great buying experience with George Lampos! I had a great experience buying a M4 with George Lampos! He delivered everything as promised and the whole transaction was super quick. I will defin I had a great experience buying a M4 with George Lampos! He delivered everything as promised and the whole transaction was super quick. I will definitely recommend George to my friends and family. More
by CaliFrank
Employees Worked With
George Lampos
