Rusnak BMW

BMW Service Excellent customer service-- friendly, respectful, accommodating. Anyone working in a service industry could learn from these folks. Their customer-o Excellent customer service-- friendly, respectful, accommodating. Anyone working in a service industry could learn from these folks. Their customer-oriented approach, courteous manner, high quality work and plenty of extras make the trip to this dealership painless-- pleasant, even. First rate! More

Top Notch Service Always impressed with Robert and his service. He always remembers me and gives honest straightforward advice. Bought my car at Bob Smith but only get Always impressed with Robert and his service. He always remembers me and gives honest straightforward advice. Bought my car at Bob Smith but only get service at Rusnak. More

I Bought My "Dreamcar" I saw my "dream car" on the Rusnak lot in Westlake Village but feared the process of actually buying it. Much to my surprise, I worked with Claude Ca I saw my "dream car" on the Rusnak lot in Westlake Village but feared the process of actually buying it. Much to my surprise, I worked with Claude Cantin, salesman, who made buying my "dreamcar" a reality. Claude, Blake, Renee and the entire Rusnak team were extremely professional and accommodating. I needed the windows tinted and Sirius installed before I took possession of it. They took care of everything including they stayed in touch with me via text message. I knew exactly what was going on every minute. Claude went above and beyond for me. I will definitely purchase from Rusnak again and will refer all of my friends and family there as well. Thank you Claude. More

very good! quick and responsive service. but what I do not like is being forced to write more words than I originally put forth! so, yes, I give this survey a quick and responsive service. but what I do not like is being forced to write more words than I originally put forth! so, yes, I give this survey a failing grade!!! More

Great service The service team is wonderful from the time you pull up until the time your car is ready to pick up. Renee Norris is wonderful. She takes care of al The service team is wonderful from the time you pull up until the time your car is ready to pick up. Renee Norris is wonderful. She takes care of all the details and keeps you informed every step of the way. Love her!!!! More

Service experience Thank you Robert you are the best and I will recommend you to all my friends and family members although I know everyone is great at this BMW Center. Thank you Robert you are the best and I will recommend you to all my friends and family members although I know everyone is great at this BMW Center. More

Oil change Mike was very pleasant and helped me right away when I arrived at the dealership. The reason for my visit was because I needed an oil change and was i Mike was very pleasant and helped me right away when I arrived at the dealership. The reason for my visit was because I needed an oil change and was in the area for meetings More

Beat out competitors! Went far and beyond the call of duty! Claude did everything he promised he would do and more. He really made every effort to keep us as customers and Went far and beyond the call of duty! Claude did everything he promised he would do and more. He really made every effort to keep us as customers and gained our loyalty. More

Everything about it was great! I had a great experience over at the Rusnak/Westlake BMW dealer. Mor Milo went above and beyond to help me out with everything I needed. I would one h I had a great experience over at the Rusnak/Westlake BMW dealer. Mor Milo went above and beyond to help me out with everything I needed. I would one hundred percent recommend all my family and friends to him. Thank you very much for getting me into my new M4. More

Renee Norris is the best part of Rusnak BMW My service advisor, Renee Norris is the absolute best part of getting my X5 serviced at Rusnak. She is honest, up front and diligent to resolve any i My service advisor, Renee Norris is the absolute best part of getting my X5 serviced at Rusnak. She is honest, up front and diligent to resolve any issue. More