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Rusnak BMW
Thousand Oaks, CA
864 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 864 reviews
September 09, 2016
Non scheduled maintenance issue with one of the modules If it was not for Mike Powell, I dont think I would go to Rusnak service. He was most curtious and helpful and told us exactly what was done to the ve If it was not for Mike Powell, I dont think I would go to Rusnak service. He was most curtious and helpful and told us exactly what was done to the vehicle. More
by ifty
Employees Worked With
Michael Powell
Helpful September 01, 2016
Regular service and upkeep Bob and team have always been friendly and responsive to my needs It is a pleasure to schedule appointments and receive great attention , courtesy an Bob and team have always been friendly and responsive to my needs It is a pleasure to schedule appointments and receive great attention , courtesy and service More
by CJS
Employees Worked With
Robert Martin
September 01, 2016
fantastic Rusnak employees were top of the line..courteous, professional, knowledgable, and very helpful, making this purchase the best we've ever experienced ( Rusnak employees were top of the line..courteous, professional, knowledgable, and very helpful, making this purchase the best we've ever experienced (yes, it is also the most we've ever paid for a car, but as we soon found out, BMW is not just another car;-))). Jeff Kaltman was the best sales manager we've ever dealt with, and accolades go to Belle Hormozi and Blake Ramsey as well...thank you all for making this purchase the best ever!! More
by Tom Burau
August 30, 2016
BEST SERVICE EVER I WAS JUST IMPRESSED WITH THE PROFESSIONALISM OF RENEE,SHE IS A PLEASURE WORKING WITH,WHEN I HAD CONCERNS ABOUT MY BMW SHE WAS VERY KNOWLEDGEABLE ABOU I WAS JUST IMPRESSED WITH THE PROFESSIONALISM OF RENEE,SHE IS A PLEASURE WORKING WITH,WHEN I HAD CONCERNS ABOUT MY BMW SHE WAS VERY KNOWLEDGEABLE ABOUT BMW'S . THANK YOU RENEE!!! More
by TIMOTHY MUMFORD
Employees Worked With
Renee Norris
August 28, 2016
Scott Smith rep was great Excellent everything! Sales and time spent and their professional manners and expertise in any facet or concern buying a car. Would highly recommen Excellent everything! Sales and time spent and their professional manners and expertise in any facet or concern buying a car. Would highly recommend this dealership to anyone. More
by Beau
Employees Worked With
Scott Smith
August 20, 2016
Excellent experience Claude was great! Excellent follow up but didn't feel pressured. He really did a great job finding the perfect BMW for me. Very knowledgeable and p Claude was great! Excellent follow up but didn't feel pressured. He really did a great job finding the perfect BMW for me. Very knowledgeable and professional! Diana in Finance also very helpful and knowledgeable. Overall a great experience! More
by Elizabeth Gyermek
Employees Worked With
Claude Cantin, Diana Audish
August 19, 2016
X5 overheating Prompt Service Attention and Repair, BMW X5 overheat indicator on trip computer, replaced water pump, quick service turnaround, good communication ove Prompt Service Attention and Repair, BMW X5 overheat indicator on trip computer, replaced water pump, quick service turnaround, good communication overall, dealership is clean and organized. More
by BMWX5
Employees Worked With
Elan Haim
August 12, 2016
Great Experience My service advisor Jason took care of me and my 535i from start to finish. He communicated very well with me and gave me updates throughout the day. W My service advisor Jason took care of me and my 535i from start to finish. He communicated very well with me and gave me updates throughout the day. Would highly recommend Rusnak. More
by Steaver
Employees Worked With
Jason G.
August 11, 2016
Very satisfying I bought my BMW over the weekend. The staff were wonderful, professional and very helpful. specially Claude was great to find my dream car. He worked I bought my BMW over the weekend. The staff were wonderful, professional and very helpful. specially Claude was great to find my dream car. He worked with me to find the great deal and great car. he went above and beyond to get car I wanted. It was very easy to deal with staff. I wasn't pushed to purchase my car. They were very transparent to give me the great deal. I would definitely recommend him and Rusnak BMW to my family and friends. More
by Mehrdad jani
Employees Worked With
Claude Cantin
August 04, 2016
Another service Car was running rough couldn't find a problem must have done something. Running smooth now. Fingers crossed it stays that way. Thank you Renee Car was running rough couldn't find a problem must have done something. Running smooth now. Fingers crossed it stays that way. Thank you Renee More
by JayCaps
Employees Worked With
Renee Norris
