Rusnak BMW
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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1st service. Renee is a fantastic service manager! Great customer service, loaner car and a very clean car on pick up! All went smoothly. Thank you for a great Renee is a fantastic service manager! Great customer service, loaner car and a very clean car on pick up! All went smoothly. Thank you for a great experience! More
Superior customer service I enjoy driving my BMW; knowing my car is safe to drive. Robert Hull made sure all my needs were met & handled to my satisfaction. I enjoy driving my BMW; knowing my car is safe to drive. Robert Hull made sure all my needs were met & handled to my satisfaction. More
Expectations: High, Expectations: Met I base my service experience at this dealership on a number of factors. The service advisor was friendly, helpful, and efficient. The repair was compl I base my service experience at this dealership on a number of factors. The service advisor was friendly, helpful, and efficient. The repair was completed in the time estimated. The repair is done right. The customer waiting area is comfortable, well lit, and offers numerous local magazines. The coffee and cakes taste good and are complimentary. What more could a reasonable person ask for? More
Great experience! Attentive without the high pressure sales tactics. Best dealership experience we've ever had! Highly recommend to anyone in the market for a new veh Attentive without the high pressure sales tactics. Best dealership experience we've ever had! Highly recommend to anyone in the market for a new vehicle. More
Tire change Service associate, Renee, was very helpful and welcoming (happens to be that all other associates were not as welcoming). She addressed my issue quick Service associate, Renee, was very helpful and welcoming (happens to be that all other associates were not as welcoming). She addressed my issue quickly and rushed the fix through the department. More
Service Visit Just a second time having the i3 in for service. Mike Oliver kept me in the loop regarding the status of the car and was extremely pleasant to deal w Just a second time having the i3 in for service. Mike Oliver kept me in the loop regarding the status of the car and was extremely pleasant to deal with. More
My First BMW Everyone was friendly and professional. All questions were answered, and Shawn Mamo and Diana Audish were a pleasure to work with. Showroom and all Everyone was friendly and professional. All questions were answered, and Shawn Mamo and Diana Audish were a pleasure to work with. Showroom and all facilities were beautiful. More
Awesome I loved my recent experience with service recommended and my awesome mechanic Tim who has worked on my cars for the past 6 years. I can always rely o I loved my recent experience with service recommended and my awesome mechanic Tim who has worked on my cars for the past 6 years. I can always rely on Tim to check and repair any issues . My service advisor Robert Martin was extremely professional and courteous . Thank you crew at Rusbak BMW More
BMW Experience A-1 We traveled back to purchase another BMW vehicle. This dealer has one of the best selections of vehicles and personnel which made our experience feel We traveled back to purchase another BMW vehicle. This dealer has one of the best selections of vehicles and personnel which made our experience feel like we were one of the family! They met our financial conditions. Jeff, Katie, and Austin are one hell of a team! 100% efficient and gave us so many options that other BMW dealers near where I live could not even match. Will Return AGAIN in three years! :) More
Great service experience very courteous, took care of my issues, wanted to please. highly recommend. Listened to my concerns and worked hard to resolve any corrections that very courteous, took care of my issues, wanted to please. highly recommend. Listened to my concerns and worked hard to resolve any corrections that were needed. More