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Rusnak BMW

Thousand Oaks, CA

4.8
874 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 874 reviews

January 06, 2017

Amazing experience! I am not usually a fan of car dealerships but I had an amazing experience here. I have only good things to say about this place and will definitely r More

by Jadejade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Khansari
Jan 16, 2017 -

Rusnak BMW responded

Jade, I am so happy to hear about your wonderful experience with us here at Rusnak BMW! Thank you for recognizing Amir! -Al LeMoine., General Manager

January 06, 2017

Nice Experiance Had the car I wanted. Gave me a fair price. Mickey is great salesman. The car had everything and more. Would highly recommend talking to Mickey. More

by Richard Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Belt
Jan 16, 2017 -

Rusnak BMW responded

Richard, thank you for the great review! I am pleased to hear about your experience with Mickey! Enjoy your new vehicle, and thank you for choosing Rusnak BMW. -Al LeMoine., General Manager

January 05, 2017

The experience was great from the moment I arrived. Every employee I came in contact with was friendly, courteous and respectful of time. I enjoyed the experience. I was surprise that they picked me up More

by paclife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2017 -

Rusnak BMW responded

I am so happy to hear about your excellent experience with our team. I am pleased to hear that everyone you encountered was friendly, courteous, and respectful. -Al LeMoine., General Manager

December 31, 2016

BMW Rusnak service I have been using Rusnak car service for over 15 years. Currently my service rep is Renee Norris and she is the most amazing service person I had ever More

by Davejohn55
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Renee Norris
Jan 06, 2017 -

Rusnak BMW responded

Dave, thank you for the exceptional review, and for your wonderful compliments to our Service team member, Renee! Renee is a valuable member of the Rusnak BMW team, and she will thoroughly enjoy reading your kind words. Thank you for choosing Rusnak BMW! -Al LeMoine., General Manager

December 29, 2016

First class From the initial call to make the service appointment to the return of my car dealing with Rusnak BMW is truly first class. Robert (Hull) is a pleasu More

by GSC of Woodland Hills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hull
Jan 06, 2017 -

Rusnak BMW responded

I am thrilled to hear about your fantastic experience with Rusnak BMW and Robert Hull. The Rusnak family looks forward to working with you in the future! -Al LeMoine., General Manager

December 19, 2016

Excellent Service Mike Powell is always great to work with. He's very kind and is always responsive. Kyle Wood always performs great service on my vehicle. Rusn More

by Kaye70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Wood , Michael Powell
Dec 28, 2016 -

Rusnak BMW responded

Thank you for the great review, and for your compliments to Mike and Kyle! We appreciate your business. -Al LeMoine, General Manager

December 17, 2016

Service on my 1996 BMW 328I I received good service and timely for the year of my car. Parts had to be ordered and came in timely with no unnecessary waiting. More

by Ewbank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hull
Dec 28, 2016 -

Rusnak BMW responded

I am happy to hear that you enjoyed your experience here at Rusnak BMW! Thank you for the fantastic review for our Parts Department-Al LeMoine., General Manager

December 16, 2016

Beautiful Car and Great Service from Claude Cantin. We were looking for a CPO BMW X5 35i in the Titanium Silver color with the sports package. I found one at Rusnak in Westlake through the BMW North Am More

by AMP13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude Cantin
Dec 28, 2016 -

Rusnak BMW responded

Thank you for this excellent review, and for recognizing Claude! We truly appreciate your business, and we hope you love the beautiful BMW X5! -Al LeMoine., General Manager

December 16, 2016

My Daughter's new BMW The sales team at Rusnak BMW assisted my daughter in selecting a new car as if they were assisting their own daughter's purchase. At all times we felt More

by Richard Kahanowitch
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Weisberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Bonas, Mehran Forutan
Dec 28, 2016 -

Rusnak BMW responded

Richard, thank you for the great review. I am happy to hear that you and your daughter were extremely happy with the new BMW! Thank you for choosing Rusnak BMW! Al LeMoine., General Manager

December 14, 2016

Smooth no delay the best ! Thank you so much Rusnak you guys are great Robert Hull is the best anybody that owns a BMW be courteous to your service advisor and staff there and More

by shades
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Sebring , Robert Hull
Dec 28, 2016 -

Rusnak BMW responded

Thank you for the wonderful review, and for recognizing Robert! I am happy to hear that he provided an excellent customer experience. Al LeMoine., General Manager

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