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Rusnak BMW

Thousand Oaks, CA

4.8
874 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 874 reviews

January 30, 2017

Claude Cantin Claude was great!!! He is very knowledgeable and personable. This made the process of us purchasing a BMW 320i very easy. He easily went through the e More

by BMW123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude Cantin
Feb 06, 2017 -

Rusnak BMW responded

Thank you for the great review! I am happy to hear that Claude took great care of you, and helped you find the BMW 320i of your dreams. Enjoy your new vehicle, and thank you for choosing Rusnak BMW! -Al LeMoine., General Manager

January 30, 2017

BMW SERVICE. My experience was quick and easy. Everyone was very professional and knowledgeable. Even though my vehicle wasn't in the shop long. I was kept up to d More

by Sae361
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Martin
Feb 06, 2017 -

Rusnak BMW responded

Thank you for the great feedback. I am happy to hear that you had great experience, and that you were kept up to date with the status of your vehicle. Thank you for choosing Rusnak BMW! -Al LeMoine., General Manager

January 27, 2017

Jeff and Victor We were treated right by both Jeff and Victor and they found us a car that we liked and we had a sale.They found us a car, we test drove it and it b More

by Pomeranz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bouhadana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Kaltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2017 -

Rusnak BMW responded

Thank you for the great review and thank you for recognizing Jeff and Victor! I am happy to hear that it was a simple and pleasant purchasing process. -Al LeMoine., General Manager

January 26, 2017

Great work by Roger Roger and the woman who helped me were exceptional. They were friendly, personable and didn't push too hard on getting the sale. Their product kno More

by Jimmy W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate? (Product Specialist?), Reginaldo Fermin
Feb 06, 2017 -

Rusnak BMW responded

Jimmy, I am glad to hear that you enjoyed your experience with Roger and the rest of our team. We appreciate the fantastic review, and look forward to working with you in the future! -Al LeMoine., General Manager

January 23, 2017

Darren Evans Welcoming, helpful, friendly, informative and professional service from start to finish. I felt well taken care of from sales to finance. Thank you fo More

by Silver Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy T, Kurt Carruthers
Feb 06, 2017 -

Rusnak BMW responded

Thank you for the terrific feedback. I am so glad to hear that you were well taken care of and received professional and attentive customer service. -Al LeMoine., General Manager

January 20, 2017

Bob Martin Another great experience with Bob Martin. I had minor service accomplished. Service was completed when promised with no issues. I highly recommend goi More

by pete123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Martin
Jan 30, 2017 -

Rusnak BMW responded

Pete, I am pleased to hear about your excellent experience with Bob! Thank you for your compliments to both Bob and our Service team. We look forward to working with you in the future. -Al LeMoine., General Manager

January 15, 2017

Great service I sent my son in to set up his own service and Art took very good care of him. Much appreciated. Car was done as a wait and on time and washed More

by LNH BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2017 -

Rusnak BMW responded

Thank you for the great review and for choosing Hyundai Inland Empire! I am happy to hear that everyone you encountered was professional and helpful. -Joe Borges, General Manager

January 11, 2017

Bob Martin and Tim - Rusnak We have been customers for years. Bob Martin is the exceptional with customer service, expert knowledge, professionalism and an Rusnak BMW representat More

by LSG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Robert Martin
Jan 19, 2017 -

Rusnak BMW responded

Thank you for this excellent review, and for your continual patronage. We appreciate your compliments to our team members Bob and Tim, and we look forward to keeping you as our happy customer for years to come. Thank you for choosing Rusnak BMW. -Al LeMoine, General Manager

January 10, 2017

Smooth Claude Cantin was readily available, very easy to work with and kept me updated on the sales process. At no point did I feel pressured. Claude was a More

by Smooth
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude Cantin
Jan 19, 2017 -

Rusnak BMW responded

Thank you for the wonderful feedback about your experience and Claude! We appreciate your kind words, and thank you for choosing Rusnak BMW! -Al LeMoine, General Manager

January 06, 2017

Service Appointment I received the email that my BMW was due for service right before the holidays. I made the appointment right after the new year. Elon was my service r More

by Tracey57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elon
Jan 16, 2017 -

Rusnak BMW responded

Tracey, thank you for the great review and for recognizing Elon! I am happy to hear that everything went smoothly! -Al LeMoine., General Manager

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