Rusnak BMW
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 874 reviews
Maintenance/service Simply excellent service!! My car was due for maintenance and another issue had come up that needed attention. Michael Powell did a great job to addr Simply excellent service!! My car was due for maintenance and another issue had come up that needed attention. Michael Powell did a great job to address everything and to make sure it all got taken care of. More
Very simple... well organized Services was excellent. Met with Art. He handled everything. There were two service requirements. Art showed me the warranty and mileage and was v Services was excellent. Met with Art. He handled everything. There were two service requirements. Art showed me the warranty and mileage and was very courteous. He sent me a text when it was ready for pick-up and the car was perfectly cleaned when I got it back. More
purchase my ca at the end of the lease Mark and Renee worked hard to explore several options for me and make the transition to ownership seamless and convenient. I highly recommend this de Mark and Renee worked hard to explore several options for me and make the transition to ownership seamless and convenient. I highly recommend this dealership and team to anyone! More
Excellent Service When in for unexpected service. I did not have an appointment but my service manager Bob Martin made sure I was immediately taken care of. He also w When in for unexpected service. I did not have an appointment but my service manager Bob Martin made sure I was immediately taken care of. He also was able to provide transportation. Excellent service all the time. More
Great experience Drew was very helpfull knowledgeable not pushy all around a "Class Act" ! Great experiences Also very patient not at all as normal car salesman are Drew was very helpfull knowledgeable not pushy all around a "Class Act" ! Great experiences Also very patient not at all as normal car salesman are ! More
New Car Purchase Mark was professional, knowledgeable and easy to work with. Buying a car from Mark was a pleasure from start to finish. Will recommend Mark to my frie Mark was professional, knowledgeable and easy to work with. Buying a car from Mark was a pleasure from start to finish. Will recommend Mark to my friends. More
Great Service Department response by Renee! Due to some commitments, I brought my car in much earlier than scheduled. It was also the busiest time for the dealership. But Renee Norris noticed my Due to some commitments, I brought my car in much earlier than scheduled. It was also the busiest time for the dealership. But Renee Norris noticed my "anxiety", called me over to her desk, got me registered and on my way in less time than it is taking me to write this! When I returned to pick up, the car was right out front, and she allowed me to store my "stuff" in her office while I went to get my receipt. I had my key and was in my car in half the time it took me to check in (which was fast!). And the dealership did this knowing my service was covered under the normal service plan, meaning they didn't make lots off me. What a great service experience! More
Great Car Buying Experience Scott Smith was a pleasure to work with and I got a great deal on the car I wanted with no haggling. Thank you Rusnak! Scott Smith was a pleasure to work with and I got a great deal on the car I wanted with no haggling. Thank you Rusnak! More
VERY PLEASED Roger Carroll is awesome and very knowledgable! He is a great man to work with. I will only have Roger lease me my BMWs. I have recommended him to Roger Carroll is awesome and very knowledgable! He is a great man to work with. I will only have Roger lease me my BMWs. I have recommended him to friends. No high pressure!! More
Excellent Servcie Michael Powell has always been amazing every time my car needs service or repairs. He is very prompt, honest, and professional. I was always kept up t Michael Powell has always been amazing every time my car needs service or repairs. He is very prompt, honest, and professional. I was always kept up to speed regarding my repair status, and never once did I doubt Rusnak in their abilities. A+ service all around. More