Rusnak BMW
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Engine running roughly Art was quick to get the car into service department, where it was discovered that the repairs were under warranty. Car was ready in a few hours. Art was quick to get the car into service department, where it was discovered that the repairs were under warranty. Car was ready in a few hours. More
Headlight Replacement Great service and follow-through! Art does an outstanding job. Dealership is always clean, accomodating, and helpful. My car is returned washed and Great service and follow-through! Art does an outstanding job. Dealership is always clean, accomodating, and helpful. My car is returned washed and clean. Appointment expectations were.met!! More
First Time Service We didn't have any problems. I brought in my wife's car for an oil change on a Saturday. It was my first time at the service area of this dealership. We didn't have any problems. I brought in my wife's car for an oil change on a Saturday. It was my first time at the service area of this dealership. Someone come up to me within a few moments and directed me where to go. I didn't get a loaner, but l was able to coordinate a ride with my wife. They finished the car within a couple of hours and called when it was ready. I wasn't able to make it back to pick up the car before the service dept closed. They left the key and paperwork with the sales dept which bought me some time to get back to the dealership that day. That was very helpful. More
Service Bob Martin was very helpful and accommodating! I asked for a loaner and since there was none left I was able to go to Enterprise. I that made me feel Bob Martin was very helpful and accommodating! I asked for a loaner and since there was none left I was able to go to Enterprise. I that made me feel Like the dealership cares about my needs . More
service Evaluation Excellent service as always. Mr. MICHAEL Powell is the best and I cannot say enough good things about hiim. He makes you feel right at home. He is fri Excellent service as always. Mr. MICHAEL Powell is the best and I cannot say enough good things about hiim. He makes you feel right at home. He is friendly, polite, curtious, and a good man. Rusnak BMW should be very proud to have such an employee. More
Service My experience was great. I think this review should not require a 25 word minimum I am very busy and I can sum my experience up in one word. I took th My experience was great. I think this review should not require a 25 word minimum I am very busy and I can sum my experience up in one word. I took the time that I don't have to support Art More
sudden need of broken rear window opening although the cost to fix a panenger rear window on 325ci was higher then expected, i was given a new bmw to drive while the work was done. to mybsurpr although the cost to fix a panenger rear window on 325ci was higher then expected, i was given a new bmw to drive while the work was done. to mybsurprise the repair was done before the day was pit, butbhadvto waitvtill next day tonpick up my car due to heavy traffic at 5:00 pm. the newccaecwasbexchanged for my 425ciband my bill was paid. everything worked again! More
Scheduled Service Prompt service for oil change and DEF. In and out in less than 1-1/2 hours, including car wash. Robert Hull, as usual, does and exemplary job. Prompt service for oil change and DEF. In and out in less than 1-1/2 hours, including car wash. Robert Hull, as usual, does and exemplary job. More
Excellent Car Buying Experience Mickey Belt is a true professional and was interested in the needs of me, the customer. I believe I got the right car for me Mickey Belt is a true professional and was interested in the needs of me, the customer. I believe I got the right car for me More
Service Great service, thank you Robert Hull. Overall service experience was outstanding, from the ease of making an appointment, to requesting a loaner for Great service, thank you Robert Hull. Overall service experience was outstanding, from the ease of making an appointment, to requesting a loaner for the day, to pick up. More