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Rusnak BMW
Thousand Oaks, CA
874 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 874 reviews
November 20, 2017
Service was done quickly and notified by text/voicemail. I was able to use coupons, car was delivered washed within 5 minutes of paying for service. was done quickly and notified by text/voicemail. I was able to use coupons, car was delivered washed within 5 minutes of paying for service. More
by tburrell
Employees Worked With
Robert,Hull, Robert Hull
November 16, 2017
Recieved you of Pull Ahead Program for returning bmw buyers If you're a returning your bmw in exchange for a new one or buying a new bmw, any complex situation to get them to understand the outcome of getting a If you're a returning your bmw in exchange for a new one or buying a new bmw, any complex situation to get them to understand the outcome of getting a deal completed has no regard for valuing or honoring your business with this dealer. This is not the first time I've purchased a BMW and I've been warned about the pull ahead program from various friends and they are true. They lied to me to return my car twice and Hamid won't own up to his lies after lies. The dealership continues to back him up and its shocking that my experience is unlike the reviews they get like the rest online. See my BBB review in case interested to know more. #12493515 More
by Slxyretro
Employees Worked With
Hamid Mafi
November 16, 2017
Smooth. Excellent and smooth experience. Maps Watkins was pleasant and knowledgeable. Thank you for a terrific experience. The facility is very nice. Thank yo Excellent and smooth experience. Maps Watkins was pleasant and knowledgeable. Thank you for a terrific experience. The facility is very nice. Thank you again. Phil More
by PhilZ
Employees Worked With
Maps Watkins
November 16, 2017
Excellent service Everything done on time and fast. Excellent service, super job, and pleasant people to deal with. Very happy with Rusnack and will always be their cus Everything done on time and fast. Excellent service, super job, and pleasant people to deal with. Very happy with Rusnack and will always be their customer. More
by Amini
Employees Worked With
Mickey Belt, Michael Powell
November 16, 2017
Great first service! My new car was up for its first maintenance check. Robert did a great job explaining the process and getting me in and out quickly! My new car was up for its first maintenance check. Robert did a great job explaining the process and getting me in and out quickly! More
by BmwFan
Employees Worked With
Robert Hull
November 16, 2017
Wonderful dealership! This is the second car I’ve bought at Rusnak. The sales rep was not pushy, but very courteous and polite. The car gadgets were explained in detail. This is the second car I’ve bought at Rusnak. The sales rep was not pushy, but very courteous and polite. The car gadgets were explained in detail. The Finance rep was also very professional, not pushy, but explained all the optionsl extras. More
by Turandot
Employees Worked With
Leila Veyseh
November 14, 2017
Very efficient service Maps was very good. Very friendly and very efficient. The time there was minimal and the service was great! Super job don't change a thing. Gina was Maps was very good. Very friendly and very efficient. The time there was minimal and the service was great! Super job don't change a thing. Gina was very helpful. More
by Jack Rollens
Employees Worked With
Maps
November 12, 2017
replace air bag The replacement of the air bag that was on recall was done in a very short time The service rep. was in getting the work preformed and the car washed The replacement of the air bag that was on recall was done in a very short time The service rep. was in getting the work preformed and the car washed in less than one hour. More
by gogetem
Employees Worked With
Michael Powell
November 10, 2017
Dealership was excellent! Very friendly and very efficient. The time there was minimal and the service was great! Super job don't change a thing. Looking forward to my next Very friendly and very efficient. The time there was minimal and the service was great! Super job don't change a thing. Looking forward to my next visit. . More
by BMW Owner
Employees Worked With
November 04, 2017
scheduled Service maintenance Great service as always. Michael Powell and his team did an excellent job. I have been going to this dealership and worked with Michael for the past 5 Great service as always. Michael Powell and his team did an excellent job. I have been going to this dealership and worked with Michael for the past 5 years or so and have always enjoyed a friendly, thorough and timely schedule and service. They are simply the best. More
by Ramin123
Employees Worked With
Michael Powell
