Rusnak BMW

Need to notify when service employee is out sick I made my appointment with Robert Hull as I always do, only to show up, sit at his station for 10 minutes, before I asked the service guy beside him, I made my appointment with Robert Hull as I always do, only to show up, sit at his station for 10 minutes, before I asked the service guy beside him, if Robert was in. Turns out, he wasn't. Why wasn't I contacted? Ironically, I had gotten a text from BMW saying that my appointment was confirmed. They were super busy and no one wanted to take me, so I left. I made another appt for Thursday, got the confirmation text, but called this time to find that Robert was still out. You need to fix this system! This time I got them to assign me to someone else, who had no idea I was assigned to him when I arrived. Again, you need to notify the client when someone is out sick. More

GOOD EXPERIENCE Having service at Rusnak BMW is always a pleasure. They do what's needed and have it ready when they say it will be done. Service manager is always po Having service at Rusnak BMW is always a pleasure. They do what's needed and have it ready when they say it will be done. Service manager is always polite and gracious. More

Top of the line service! I purchased my new BMW740i through the internet. The experience was very professional without any sales pressure. All the paper work was completed eit I purchased my new BMW740i through the internet. The experience was very professional without any sales pressure. All the paper work was completed either on-line or quickly at Rusnark BMW without waiting prolonged hours. MY new car was waiting for me and ready to go. The review of the new items was very comprehensive. I would highly recommend this dealership. More

Good service Service is always fast and efficient. Went in for air bag replacement and was out in under an hour. Mike Powell is my service advisor and it is alway Service is always fast and efficient. Went in for air bag replacement and was out in under an hour. Mike Powell is my service advisor and it is always a pleasure to work with him. More

Quick service. They did a quick and complete service. Gave me a ride to work and texted me when my car was ready. They washed my car too. They did a quick and complete service. Gave me a ride to work and texted me when my car was ready. They washed my car too. More

Great service again! Have received nothing but helpful and timely service from Rusnak! Robert Hall is fantastic and as he happened to be out sick the day of this service, Have received nothing but helpful and timely service from Rusnak! Robert Hall is fantastic and as he happened to be out sick the day of this service, the rest of the service team took care of everything. Ivan in parts is also fantastic. More

Very good! George Bonazz was very coureous and helpful. It was a pleasure to deal with him. This is the third BMW we have bought from you and Our son David Valde George Bonazz was very coureous and helpful. It was a pleasure to deal with him. This is the third BMW we have bought from you and Our son David Valdez and our daughter and huband Marc and Bianca Hammons have also bought their BMW's from you. So it is a family affair. Thank you for your good service. Excellent!!!!!!!!! More

Great Experience @ Rusnak! We are so happy with the service we received at Rusnak and Roger Carroll, our service advisor was excellent in providing us all the information we nee We are so happy with the service we received at Rusnak and Roger Carroll, our service advisor was excellent in providing us all the information we needed! More

Rusnak is Top of Line Robert Hull, my Service Advisor, is knowledgable and so are the BMW mechanics who perform services on my car are all EXCELLENT!! I am very pleased wi Robert Hull, my Service Advisor, is knowledgable and so are the BMW mechanics who perform services on my car are all EXCELLENT!! I am very pleased with Rusnak BMW!! More