Rusnak BMW
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Efficient and expeditious! I appreciated the personal attention and follow-up that I was afforded by the dealership. It helped to save time and to have all of my questions answ I appreciated the personal attention and follow-up that I was afforded by the dealership. It helped to save time and to have all of my questions answered in advance to provide me with what I needed without any surprises. More
New Service Director I admit I have had some issues in the past with Rusnak, but the new Service Director, Shawn Jordan, has been awesome. He's returned my calls within th I admit I have had some issues in the past with Rusnak, but the new Service Director, Shawn Jordan, has been awesome. He's returned my calls within the hour and has gone above and beyond to help me in my current situation even though he has limited information. It's rare to find someone who actually cares about the customer and the business. He genuinely cares; he's transparent and honest and extremely helpful. I think, under his leadership, Rusnak is on the right track. I wish he were in Sales as well! hahah More
Repeat Customer I have purchased 3 cars and assisted on 2 others for friends. Mark has been the Salesman in all transactions. He is great to work with. I highly r I have purchased 3 cars and assisted on 2 others for friends. Mark has been the Salesman in all transactions. He is great to work with. I highly refer Rusnak for the large inventory of cars and specifically for the great service from Mark W. More
Purchased a new X3M40i Great experience working with Roger Carroll and Diana in Finance. Feel we got a good price and enjoyed the purchasing experience. I'd buy from Rusna Great experience working with Roger Carroll and Diana in Finance. Feel we got a good price and enjoyed the purchasing experience. I'd buy from Rusnak again. More
Service of recall Very attentive team! Always excellent service. My only suggestion is to consider the layout of the service department as it is not very welcoming layo Very attentive team! Always excellent service. My only suggestion is to consider the layout of the service department as it is not very welcoming layout and has you want to get out of there as soon as possible More
Excellent Service Felt like I had been coming to Rusnak for years the way Mike Powell my Service Advisor treated me. A true professional and a pleasure to work with. Felt like I had been coming to Rusnak for years the way Mike Powell my Service Advisor treated me. A true professional and a pleasure to work with. A+ service! More
Mike Powell Is The Best! Honestly I love Rusnak! But Mike is the reason why I service here. I live closer to Bob Smith, but Mike is why I drive the distance! He goes above a Honestly I love Rusnak! But Mike is the reason why I service here. I live closer to Bob Smith, but Mike is why I drive the distance! He goes above and beyond to make sure I am happy! More
Great experience I have been working with the team at Rusnak for over 20 years and must say that I have had nothing bur the best experience. I have been working with the team at Rusnak for over 20 years and must say that I have had nothing bur the best experience. More
Outstanding I am extremely pleased with my purchase at Rusnak BMW from Roger Carroll. It was a very comfortable relaxing environment. I’ll questions and features I am extremely pleased with my purchase at Rusnak BMW from Roger Carroll. It was a very comfortable relaxing environment. I’ll questions and features were thoroughly explained by Nick. It was definitely worth the 45 mile drive. Thank you Roger! More
First service of new vehicle to install xZilon My first service at Rusnak BMW had a rocky start as the finance department had scheduled this service on our behalf the day we bought the vehicle. How My first service at Rusnak BMW had a rocky start as the finance department had scheduled this service on our behalf the day we bought the vehicle. However, something went array as the service department was not notified of my scheduled appointment of January 4, 2018. Nevertheless Shawn Wells finally checked the car in and performed the service along with repairing a defective front passenger seat. The vehicle was picked up a couple of days later when Renee, a very friendly soul assisted me. Thanks for inserting my vehicle into your very busy morning that day. Regards, Guenther More