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Rusnak BMW
Thousand Oaks, CA
874 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 874 reviews
April 12, 2018
Always feel well taken care of. Dropped off my car for service, they took me to the golf course and picked me up promptly when I finished playing. Always great service! Dropped off my car for service, they took me to the golf course and picked me up promptly when I finished playing. Always great service! More
by Simi BMW X3
Employees Worked With
Michael Powell
April 09, 2018
Smooth Process Arriving at Rusnak BMW in Thousand Oaks, I was promptly welcomed by Mickey Belt. Mickey listen to my needs, showed me various models, gave me his fee Arriving at Rusnak BMW in Thousand Oaks, I was promptly welcomed by Mickey Belt. Mickey listen to my needs, showed me various models, gave me his feedback based on my needs and made my car leasing experience very much painless. Thank you! More
by BMW340iGT
Employees Worked With
Mickey Belt
April 08, 2018
Renee Norris Renee really went out of her way to make this experience exceptional! She got me a loaner and kept me abreast of the situation with my vehicle. Not Renee really went out of her way to make this experience exceptional! She got me a loaner and kept me abreast of the situation with my vehicle. Not only was my problem resolved but the car was also serviced while it was there! More
by Simibmwfamily
Employees Worked With
Renee Norris
April 06, 2018
Excellent experience! George Bonnaz is a terrific sales man and the total experience of buying my car was made easy. He is knowledgeable and I really appreciated his profes George Bonnaz is a terrific sales man and the total experience of buying my car was made easy. He is knowledgeable and I really appreciated his professionalism. More
by Laura C.
Employees Worked With
George Bonnaz
April 05, 2018
Greeted Upon Arrival Greeted upon arrival, very professional! Also got escorted to my service advisor, how cool is that ... felt like royalty. Every time I come here it ge Greeted upon arrival, very professional! Also got escorted to my service advisor, how cool is that ... felt like royalty. Every time I come here it gets even better. If there was a 10+ I would give it. Makes me want to lease my next X3 from them :) More
by Jayne
Employees Worked With
Zach Sax, Robert Hull
April 04, 2018
Incredible Service. Fast, Friendly, Efficient, Professional Maps Watkins is hands down the BEST Service Advisor! He is always beyond friendly, kind, responsive, professional, informed and he genuinely listens Maps Watkins is hands down the BEST Service Advisor! He is always beyond friendly, kind, responsive, professional, informed and he genuinely listens and he goes above and beyond. We have been driving BMW cars for about 20 years, and Rusnak BMW is excellent! More
by AJ
Employees Worked With
Maps Watkins
March 31, 2018
Living the dream with my new 2018 740i Thank you Rusnak BMW for helping me choose the perfect car for me . Professional , knowledgeable Experience , and family like feeling from Rusnak . Thank you Rusnak BMW for helping me choose the perfect car for me . Professional , knowledgeable Experience , and family like feeling from Rusnak . Highly recommend Rusnak . More
by LaurieBMW7
March 29, 2018
A++ Service Shawn & Tara were exceptional to work with. I live 2 hours away, but having my car serviced at Rusnak BMW was defeinitely worth the drive. I tried loc Shawn & Tara were exceptional to work with. I live 2 hours away, but having my car serviced at Rusnak BMW was defeinitely worth the drive. I tried local franchise dealerships, but there’s no substituting the quality of Service you receive at the dealership you originally purchased your auto from. Thank you to the Rusnak BMW Service team! More
by Lkwong
Employees Worked With
Shawn, Tara
March 28, 2018
Service Work Renee is such a great help! I always ask for her. She is excellent with advice on what repair I need and the most affordable options. Renee is such a great help! I always ask for her. She is excellent with advice on what repair I need and the most affordable options. More
by Peege
Employees Worked With
Renee Norris
March 26, 2018
Service Work Renee is an excellent Service Rep who is committed to customer service. Work evaluation was precise, and The service technician, Austin did a good jo Renee is an excellent Service Rep who is committed to customer service. Work evaluation was precise, and The service technician, Austin did a good job. More
by Service
Employees Worked With
Renee Norris
