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Rusnak BMW
Thousand Oaks, CA
874 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 874 reviews
June 25, 2018
scheduled service Courteous and professional - as always. Service agent put forth extra effort to analyze the poteneial solutions. Geographically convenient. Servic Courteous and professional - as always. Service agent put forth extra effort to analyze the poteneial solutions. Geographically convenient. Service delivery time as promised. Thanks again. More
by BMW Driver
Employees Worked With
Renee Norris
June 15, 2018
Buying a car Could not have been easier. Handled many items through phone and email and so there wasn't that feeling of the epic time it usually takes to buy a ca Could not have been easier. Handled many items through phone and email and so there wasn't that feeling of the epic time it usually takes to buy a car. Claude was amazing More
by tthurman
Employees Worked With
Claude Cantin
June 13, 2018
Great Service Bring my BMW in for service at Rusnak. My service person, Renee is always helpful and professional. She is fantastic to work with. She is one of the r Bring my BMW in for service at Rusnak. My service person, Renee is always helpful and professional. She is fantastic to work with. She is one of the reasons why I kept my X5. More
by SJA878
Employees Worked With
Renee Norris
June 10, 2018
Horrible experience The manager Amir was a nightmare to work with- shady and not straightforward. Steer clear - he was not able to communicate directly and undemined sale The manager Amir was a nightmare to work with- shady and not straightforward. Steer clear - he was not able to communicate directly and undemined sales associate who was working with us. Really really poor management and customer service . And they kept us there for HOURS sitting and waiting . HOOOOORRRIBLE More
by Unhappycustomer
Employees Worked With
Amir Khansari
June 10, 2018
Great experience Mike Powell, so polite and curious. Had my car ready on time. I love the shuttle that takes you from and to the dealer. Never had this type of serv Mike Powell, so polite and curious. Had my car ready on time. I love the shuttle that takes you from and to the dealer. Never had this type of service with other carss I owned. Thank you. More
by Linda C
Employees Worked With
Michael Powell
June 10, 2018
Service I’ve always felt good about bringing my car to Rusnak for service. My regular representative is out on leave and I was helped by another. I didn’t fee I’ve always felt good about bringing my car to Rusnak for service. My regular representative is out on leave and I was helped by another. I didn’t feel the same level of care that I’ve come to expect. More
by BMW rn
Employees Worked With
June 08, 2018
Great experience with Victor Victor was amazing and helpful and I recommend anybody see Victor for your next BMW purchase. Very knowledgeable and professional. Did what it took t Victor was amazing and helpful and I recommend anybody see Victor for your next BMW purchase. Very knowledgeable and professional. Did what it took to make us happy. More
by First BMW
Employees Worked With
June 05, 2018
Great and speedy service My new M4 had a problem and needed to be towed in for service. They got me in quickly and back running within a day. My new M4 had a problem and needed to be towed in for service. They got me in quickly and back running within a day. More
by CCoatsworth
Employees Worked With
Michael Powell
June 05, 2018
Have seen and used many, but this one is the best so far Very happy with the process service personnel and timing and quality. Though car wash could be a bit better. Adding more words cause I have to... Very happy with the process service personnel and timing and quality. Though car wash could be a bit better. Adding more words cause I have to... More
by ERICK
Employees Worked With
Maps
May 19, 2018
Fast and easy sales experience The sales experience was very well organized. I liked that I did not have to spend hours in finalizing the paperwork. Everyone was very helpful The sales experience was very well organized. I liked that I did not have to spend hours in finalizing the paperwork. Everyone was very helpful More
by Plawrencejr
Employees Worked With
