Rusnak BMW

Amazing service!!! My BMW 328i had a failure where I couldn’t roll up my windows or use the blinkers, with an error message saying to turn off the car because of an elec My BMW 328i had a failure where I couldn’t roll up my windows or use the blinkers, with an error message saying to turn off the car because of an electrical error. I had the car towed to Rusnak BMW on a Sunday. The back windows would not roll up and the service dept. was closed so they let me park the car in a secured area. To add to the stress, I was going out of state the next day for business but they assured me everything would be fine. The next day Tig let me know he had the car and would be checking it out, By the end of the day, they had diagnosed it and said it was the FRM Module and it should be covered (even though the car was out of warranty). Tig said he would have to get authorization to do it and he would get back to me. By noon the next day, Tig emailed and said the car was done, In addition to the original problem, they fixed 2 other recall issues and did an oil change and washed it! I can’t say enough good things about their service and friendly staff! Thanks Tig and Rusnak BMW for the exceptional service! Regards, Dan B More

Great car. Great price. Excellent service. Completely satisf Very happy with Mickey and the team at Rusnak. Best car buying experience I’ve has across the many cars I’ve purchased. Will return. Very happy with Mickey and the team at Rusnak. Best car buying experience I’ve has across the many cars I’ve purchased. Will return. More

Excellent customer service It was a quick service turnaround on a Saturday that met both my schedule and duration. Overall I thoroughly enjoyed the experience and was truly exce It was a quick service turnaround on a Saturday that met both my schedule and duration. Overall I thoroughly enjoyed the experience and was truly exceptional. More

Service of my 17 BMW X3 Best service dealership on the planet !! Not to mention conveniently located. And my service advisor, Bob Martin is Awesome !! He really follows throu Best service dealership on the planet !! Not to mention conveniently located. And my service advisor, Bob Martin is Awesome !! He really follows through and calls you to let you know all is taken care of. Bob, you’re the Best :) More

Friendly professional service All my interactions with Rusnak starting with Scott Smith who sold me my X1 and now Renee in service have been extremely positive. I was provided a l All my interactions with Rusnak starting with Scott Smith who sold me my X1 and now Renee in service have been extremely positive. I was provided a loaner vehicle, so all I really had to do was trade keys with Renee because we had everything booked ahead of time. More

Customer service Great customer service, I was in and out in less than 20 minutes. I was provided with loaner and picked up my car on time as they promised. Great customer service, I was in and out in less than 20 minutes. I was provided with loaner and picked up my car on time as they promised. More

Waited to long I had to wait 25 min to do paperwork while my assigned service advisor finished up with another customer. There were other service advisors available I had to wait 25 min to do paperwork while my assigned service advisor finished up with another customer. There were other service advisors available . This caused my wife who was giving me a ride to be late for work. Any available service writer should be able to process the customer when available. More

Must see dealership It was worth to drive from Palos Verdes to get a car. Roger was great and Mehran was very professional , honest and caring .From the moment we walked It was worth to drive from Palos Verdes to get a car. Roger was great and Mehran was very professional , honest and caring .From the moment we walked in we felt welcomed and never felt pressured to buy. Very honest people with a large inventory and great cars. We will be back for our next car too. More

Exceptional Service !! I stopped by talk about converting my 3 Series from lease to purchase. Bell introduced me to Mickey, and from there on whole process went very smooth I stopped by talk about converting my 3 Series from lease to purchase. Bell introduced me to Mickey, and from there on whole process went very smooth and successfully, Mickey is definitely a genuine, dedicated individual who deeply cares about his customer. He truly went above and beyond to make sure we get the best deal and the car we are comfortable with. He is very honest and humble. I felt very fortunate because buying a car could be very challenging , but Mickeys help , we had ZERO challenges. His assistance Jordan is very friendly and helpful. I will definitely recommend Mickey and Rusnak BMW. More

Regular Service Visit I had a new service advisor on this visit, Bob Martin. He was great. The service was efficient, friendly and quick. He helped me set up my Bluetooth/ I had a new service advisor on this visit, Bob Martin. He was great. The service was efficient, friendly and quick. He helped me set up my Bluetooth/cellphone with my car, which I really appreciated! More