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Rusnak BMW

Thousand Oaks, CA

4.8
874 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 874 reviews

October 02, 2018

Excellent on time service. Arthur was extremely thourough . Arthur was very attentive and updated the system because my car had the first scheduled service and was not acquired at this dealership. The sensor ke More

by Fetes1bub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2018 -

Rusnak BMW responded

We're happy to continue to deliver the same 5 star service time and time again! Thank you! - Al LeMoine., General Manager

October 02, 2018

Back to BMW! George and Chris and Vanessa were all great! We love the new e options and we are pleased to have a BMW back in the family! More

by NSachdev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Jack
Oct 26, 2018 -

Rusnak BMW responded

We value each of your 5 stars! Thank you for your business! - Al LeMoine., General Manager

September 30, 2018

Servicing my BMW I would like to give thumbs up for outstanding customer service to ART SIMCOX, for going out of his way to help me out. I wish I had more room to writ More

by Millie Diaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
773 ART SIMCOX
Nov 28, 2018 -

Rusnak BMW responded

Thank you for the 5-start rating! -Al LeMoine., General Manager

September 25, 2018

750i Lease Very professional and knowledgeable. Mark handled the transaction quickly and got me out of the dealership with very little down time. I would highl More

by mrblkwl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Weisberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Rusnak BMW responded

Your satisfaction is our priority! Thank you for sharing this terrific feedback with us! - Al LeMoine., General Manager

September 21, 2018

Always Excellent Service Always happy with my experience with Rusnak BMW, both with the Sales Department and the Service Department!! They always take good care of you!! Been More

by ChristineDevore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Weisberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Hull, Michael Powell
Oct 18, 2018 -

Rusnak BMW responded

Your quick and efficient visit is what we aim for! Thank you for sharing your feedback. - Al LeMoine., General Manager

September 21, 2018

Excellent service Excelente service good customer services good coffee nice people service on time 100 % recommended more than happy to come back Thanks for all you d More

by MVC BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara , Mickey Belt
Oct 18, 2018 -

Rusnak BMW responded

We're glad to see you enjoyed your experience with Mike! We look forward to seeing you again in the future. - Al LeMoine., General Manager

September 19, 2018

AWESOME All the staff are knowledgeable, friendly, understanding, and professional. In particular, TARA IS AWESOME. GIVE HER A RAISE, SHE DESERVES IT. Let her More

by Birlus BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Roberts
Oct 18, 2018 -

Rusnak BMW responded

Thank you for your positive comments! We look forward to providing this level of service again to you in the future.- Al LeMoine., General Manager

September 14, 2018

Service Did a great job. Always fast service and in and out fast. Very clean service room and nice to have coffee and pastry to eat while waiting. More

by Mikep69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Weisberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Powell
Sep 27, 2018 -

Rusnak BMW responded

Thank you for traveling to Rusnak BMW! We're glad you always have a great experience. -Al LeMoine., General Manager

September 08, 2018

Recent Maintenence Service Everything went well until today (the day after service). My "oil" light came on after driving one hour and the oil light came on after the car has b More

by CaroleH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Norris
Sep 27, 2018 -

Rusnak BMW responded

Thank you for the rating! -Al LeMoine., General Manager

September 06, 2018

Quick. Easy. Hassle Free Friendly staff. No pressure sales. First class treatment. Completed my car purchase, in and out the door, in under 2 hours. Process was quick and smoo More

by Moertz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith
Sep 27, 2018 -

Rusnak BMW responded

We appreciate the 5-star rating! -Al LeMoine., General Manager

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