Rusnak BMW
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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10,000 mile service Art my service guy is awesome and professional!! He got the car done quickly because I was waiting for it and I really appreciated that. Also the nice Art my service guy is awesome and professional!! He got the car done quickly because I was waiting for it and I really appreciated that. Also the nice car wash was also great. This dealership really takes great care of their customers!! The lounge upstairs is a great place to wait and relax and enjoy some great snacks and drinks. So glad I bought my BMW from Rusnak!! See Scott Smith my salesman for an amazing deal and non-pushy and and honest help!! Nancy the finance manager is awesome as well!! More
Great Salesman Chris Smith! If you are in the market for a new BMW, Chris Smith is your man. Great customer service and with ethics to boot! I felt that it was a win-win for Rusn If you are in the market for a new BMW, Chris Smith is your man. Great customer service and with ethics to boot! I felt that it was a win-win for Rusnak and me. More
Outstanding Customer Service Excellent service from scheduling the appointment to picking up my car. Art Simcox was service advisor who did an outstanding job in quickly sche Excellent service from scheduling the appointment to picking up my car. Art Simcox was service advisor who did an outstanding job in quickly scheduling the service (which was to determine and fix the reason for why the check engine light was on); letting me know about how long it would take to resolve; keeping me updated on the status; explaining the issue with the engine; and what was done to fix the engine issue and related cost. This is second time Art has been the service advisor for me and i appreciate his high level of service. More
Great Experience My advisor Art Simcox took excellent care of my car issues from the time I walked in until I picked up my car. My issue was dealing with recalls & an My advisor Art Simcox took excellent care of my car issues from the time I walked in until I picked up my car. My issue was dealing with recalls & an extended warranty issue and he handled everything very professionally. More
Great service! Easy to book. Had a loaner ready for me and got me on my way quickly. Had my car ready earlier than promised and gave it to me nicely cleaned. First c Easy to book. Had a loaner ready for me and got me on my way quickly. Had my car ready earlier than promised and gave it to me nicely cleaned. First class service. More
it's all about the service It is not what you know, but who you know... my service technican, Mike P, is a delight to work with; perattenuate and attentive. Sean, the service m It is not what you know, but who you know... my service technican, Mike P, is a delight to work with; perattenuate and attentive. Sean, the service mgr (I believe that was his name), came outto see if he can be of assistance snice Mike was busy. More
No hassle I have been to several dealerships, and this one by far is the best. Quick services, nice staff, and just easy to deal with...thus far, hopefully for I have been to several dealerships, and this one by far is the best. Quick services, nice staff, and just easy to deal with...thus far, hopefully for the duration of my lease lol. More
Tig Pourian was great in getting me a loaner when my car needed service. He kept me up to date via phone calls and text on the status of my car. I followed Tig was great in getting me a loaner when my car needed service. He kept me up to date via phone calls and text on the status of my car. I followed Tig from Bob Smith to Rusnak. See Tig if you need help. More
Excellent Service It was easy to get an appointment. Booked on line. No wait at drop off and car ready as promised. Art was friendly and attentive. It was easy to get an appointment. Booked on line. No wait at drop off and car ready as promised. Art was friendly and attentive. More
Excellent Service Renee was very attentive and updated the system because my car had the first scheduled service and the loan car was provided. Thank you very much!!!!! Renee was very attentive and updated the system because my car had the first scheduled service and the loan car was provided. Thank you very much!!!!! More