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Rusnak BMW

Thousand Oaks, CA

4.8
874 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 874 reviews

December 29, 2018

Pristine service experience Perfect example of customer service. Fast in and out. Detailed work summary. This is the kind of service one expects from BMW. Very happy customer her More

by Zerocks1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Norris
Jan 04, 2019 -

Rusnak BMW responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! - Al LeMoine., General Manager

December 25, 2018

Friendly service Got my x3 serviced Christmas Eve. Renee worked with me on my schedule and found the best pricing for the service and parts. Highly recommend More

by Toddl3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Norris
Jan 04, 2019 -

Rusnak BMW responded

Hi, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day. - Al LeMoine., General Manager

December 14, 2018

Great time buying a car!! We had another great experience leasing a vehicle from George Bonnaz and Rusnak. They make the process easy and limit the haggling. This is the second More

by alana1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Bonnaz
Jan 04, 2019 -

Rusnak BMW responded

We are so happy you had a great experience. -Al LeMoine., General Manager

December 12, 2018

Recall work done as promised We got a recall notice and it was easy to get an appointment that worked for us. Free shuttle to and from home while recall service was performed. Our More

by JanisR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Norris
Jan 04, 2019 -

Rusnak BMW responded

Thank you for your loyalty! -Al LeMoine., General Manager

December 02, 2018

Excellent service World class service ! This is an example for all other BMW dealers should be follow. Everyone was very friendly and courteous. Especially Chris S More

by MONKEY68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith (Client Advisor) and Christoper Weller
Dec 09, 2018 -

Rusnak BMW responded

Thank you for the recommendation! -Al LeMoine., General Manager

November 30, 2018

Great and fast deal Mickey was our sales person and he was wonderful from the first time we met until the deal was completed. Great new car for my wife at a price I like More

by Belgian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Belt
Dec 09, 2018 -

Rusnak BMW responded

That's wonderful to hear we were able to find a car that fits your needs. Thank you! -Al LeMoine., General Manager

November 29, 2018

Service Brought car in the morning done earlier than expected....they did multiple service issues...quick and very friendly service ...will recommend to frie More

by Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Roberts
Dec 09, 2018 -

Rusnak BMW responded

Thank you for letting us know! -Al LeMoine., General Manager

November 22, 2018

Chris Smith was awesome! I went to Rusnak for the first time and was greeted by Chris. I was unaware of the 530e as I was coming off a domestic hybrid and wanted to stay in th More

by Wonder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
Nov 28, 2018 -

Rusnak BMW responded

Thanks for giving us a try and I'm glad to hear your first visit went well! -Al LeMoine., General Manager

November 22, 2018

Purchased new 540 I Purchased new 540 enjoyed the entire experience. From building the car online sending my build code to Darren getting the car ordered, and finally More

by Larryd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Rusnak BMW responded

Thank you for the 5-start rating! -Al LeMoine., General Manager

November 18, 2018

Experience Aways a first class experience in both service as well as purchasing/leasing a BMW. Always look forward to the Rusnak BMW "Experience". Well done! More

by reagan81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Rusnak BMW responded

We pride ourselves on the Rusnak BMW Experience! Thank you for your business! -Al LeMoine., General Manager

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