Rusnak BMW

5 stars from beginning to end Tara took great care of me and my new X5. And the loaner car made the visit to the service department convenient. Tara kept me in loop on a daily ba Tara took great care of me and my new X5. And the loaner car made the visit to the service department convenient. Tara kept me in loop on a daily basis and was very friendly and thorough. This is our first experience buying/owning a BMW and I'm blown away by the car and by the service of everyone at Rusnak. Our sales person, Roger, was great to work with and took great care of all of the details, The woman who helped us in finance was very friendly and efficient and even gave us a BMW Christmas ornament. And Lauren, our Genius, explained a lot of the X5's amazing tech to us. The gesture controls are one of my favorite features. And the heads up Nav display. Thank you to everyone at Rusnak for making our overall experience to great. 5 stars!! More

Excellent all the way around Renee Norris is amazing! She consistently helps above and beyond to make car maintenance and repairs as painless as possible. My car had to stay at sh Renee Norris is amazing! She consistently helps above and beyond to make car maintenance and repairs as painless as possible. My car had to stay at shop almost 3 days and Renee made sure I had a rental and is always so sweet and supportive. More

Best car buying experience! Darren was a pleasure to work with in buying our X4. No pressure, responsive, informative and just a pleasure to work with during from our first cont Darren was a pleasure to work with in buying our X4. No pressure, responsive, informative and just a pleasure to work with during from our first contact to the time we drove off in our new X4! More

Drivetrain diagnosis and tepair Mike Powell was very professsional and helped me with the situation. He let me know that it was covered under the manufactierr’s warranty but more im Mike Powell was very professsional and helped me with the situation. He let me know that it was covered under the manufactierr’s warranty but more importantly he really wanted to make sure the 550i would be performing as it should. He is the master of Under promise and over deliver. The turn around was super fast and he made sure everything was done 100%. Great experience. More

Oil change Went in for an oil change and was quickly greeted by a friendly face. Service was great. In and out in just over an hour. Oh and they washed my car!! Went in for an oil change and was quickly greeted by a friendly face. Service was great. In and out in just over an hour. Oh and they washed my car!! More

Roger is the best! Roger is the consummate professional with honor and ingegrity. He always takes care of his clients and is a joy to work with. We are customers of Rusn Roger is the consummate professional with honor and ingegrity. He always takes care of his clients and is a joy to work with. We are customers of Rusnak for many years and will certainly come back for many years to come. More

Client My experience with the Sales and Service representatives were extremely rewarding. Will definitely recommend other friends and relatives to Rusnak BMW My experience with the Sales and Service representatives were extremely rewarding. Will definitely recommend other friends and relatives to Rusnak BMW to purchase or lease a vehicle. Prices are great and the staff is great. Excellent customer service. More

New lease We love Victor! He’s always so helpful and a genuinely nice person. He’s very knowledgeable and always makes us happy 😊. We always ask for him when We love Victor! He’s always so helpful and a genuinely nice person. He’s very knowledgeable and always makes us happy 😊. We always ask for him when we’re are looking for a new BMW. All employees should be like Victor - always goes the extra mile with a great attitude and smile 😊. The employees in the service department are equally fantastic. Always very helpful, knowledgeable and accommodating. Kudos to everyone at Rusnak BMW in Thousand Oaks 👍🏻 More

Top of the line experience with Roger Carroll My second car from this rusnak location. Excellent to work with, didn’t waist any time. Roger was super efficient. Will be back for more :) My second car from this rusnak location. Excellent to work with, didn’t waist any time. Roger was super efficient. Will be back for more :) More

Great service Always thorough and pleasant. Nice facilities with amenities and comfort. Car was washed and ready to go on time. Work performed on a timely basis. Always thorough and pleasant. Nice facilities with amenities and comfort. Car was washed and ready to go on time. Work performed on a timely basis. More