Rusnak BMW
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Quick and friendly service. Best experience in leasing Darren was always prompt, and was more prepared in all things I could have asked for. I had compared shopped with 3 other dealers, Darren came up wit Darren was always prompt, and was more prepared in all things I could have asked for. I had compared shopped with 3 other dealers, Darren came up with the best deal, but he was also always the quickest to respond to my inquires. So even though the dealership was by far the most remote from my home, I still went out there to get my i3. That should say a lot about Darren's level of excellence. More
Great Experience! Roger Carroll and the Rusnak team gave me a fantastic buying experience. From price to test drive and signing, everyone went above and beyond to help Roger Carroll and the Rusnak team gave me a fantastic buying experience. From price to test drive and signing, everyone went above and beyond to help me through the process and deliver on every promise. More
Best ever Feels like home every time I go there - Bob Martin is just like our family member by now. The ease of owning BMWs is as important for me as the qualit Feels like home every time I go there - Bob Martin is just like our family member by now. The ease of owning BMWs is as important for me as the quality of the car itself. More
My new X5 experience Excellent sales experience in acquiring my new X5! Talked to other dealers in the area, none compare!! Not pushy, very knowledgeable sales team. He Excellent sales experience in acquiring my new X5! Talked to other dealers in the area, none compare!! Not pushy, very knowledgeable sales team. Help me find the right car for me. More
Service X6 Everything was smooth and correct. Quality was at the level one would expect from a BMW dealer. Keep up the good job. See you next time Everything was smooth and correct. Quality was at the level one would expect from a BMW dealer. Keep up the good job. See you next time More
Service Great experience with Art, as always. Really appreciate his support. He also went out of his way to get me a loaner when there may not have been one Great experience with Art, as always. Really appreciate his support. He also went out of his way to get me a loaner when there may not have been one available. More
professional, efficient customer service On arrival I was greeted and escorted to Zach's desk while he was being paged. Art was working at his desk and when he finished and Zach hadn't return On arrival I was greeted and escorted to Zach's desk while he was being paged. Art was working at his desk and when he finished and Zach hadn't return yet, Art asked for my key fob and started my service process. When does this happen any more? My experience these days is if you're seated at someone else's desk no one will offer to help you. You sit and wait ...True customer service. More
'16 BMW X4 iDrive35i The Rusnak BMW of T.O. provided very good service; Mike Powell, my service advisor, was very professional. He kept me informed of the status of my veh The Rusnak BMW of T.O. provided very good service; Mike Powell, my service advisor, was very professional. He kept me informed of the status of my vehicle. More
Excellent and always amazing experience with Tara Roberts Tara is professional and super amazing to work with... she’s smart and efficient and always takes great care of me Lucky to have her as my service ad Tara is professional and super amazing to work with... she’s smart and efficient and always takes great care of me Lucky to have her as my service advisor More
Service Hello, Renee was very helpful with getting me setup with my vehicle and the timeliness was very helpful strongly recommend the dealership service m Hello, Renee was very helpful with getting me setup with my vehicle and the timeliness was very helpful strongly recommend the dealership service motto. I will definitely be back. More