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Rusnak BMW

Thousand Oaks, CA

4.8
874 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 874 reviews

September 04, 2019

Great The very best, honest, friendly people that made us an amazing deal on a fantastic car. Made all other dealers look like amateurs Thank you very much More

by Bnw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaly Sklar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir Khansari
Sep 06, 2019 -

Rusnak BMW responded

Hi, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!

September 04, 2019

Very fast and friendly service Arthur was quick to support me upon my arrival, and service was completed as fast as could be expected. Thanks to all Rusnak BMW for the painless vis More

by Paul O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2019 -

Rusnak BMW responded

Hello, we are glad we could help! We do hope we can be of assistance in the future. Take care!

August 27, 2019

Great efficient service Renee was great! Super and stellar . However, center needs better line up of service vehicles. I drive a 5 and was interested in driving a 5 or compar More

by Rs007BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Norris
Sep 03, 2019 -

Rusnak BMW responded

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

August 12, 2019

Air Bag Recall Sometimes when you think of High-End Dealerships, you wonder if they are a little “Snobby”….Nope! Right from my call with “Hope” to schedule an appoi More

by Albee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hope, Michael Powell
Aug 14, 2019 -

Rusnak BMW responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2019

Service I expect from a BMW dealer FIrst time taking my Z$ into Rusnak in which I wanted to wait for it .... and had the best experience ever. BMW quality applies to service also at More

by cfmoorejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Powell
Aug 09, 2019 -

Rusnak BMW responded

Hi there! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!

August 04, 2019

Great service They were very thorough and did a good job. Took a little longer then expected but worth the wait for the quality of service provided. More

by Larryh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Aug 06, 2019 -

Rusnak BMW responded

Hello, we're glad to hear you enjoyed your visit. We sincerely value your business and look forward to your next visit!

August 02, 2019

Simply great service. Great service and wonderful staff really took good care of my car. Thanks to Art in the service department very pleasant courteous and professional. A More

by johana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Weisberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2019 -

Rusnak BMW responded

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 22, 2019

Great personal service from service adviser I has a great professional and personal services from service adviser it was quality work and personal care professional service it was very imp More

by chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Rusnak BMW responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

July 20, 2019

Great service all around I took my car in bc I received a call that my car was due for a regular service. The reminder was great. So I called and made an appointment. Michael More

by SuB7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Powell
Jul 22, 2019 -

Rusnak BMW responded

Hi there, your satisfaction is our top priority. We can't wait to see you again, have a great day.

July 16, 2019

Great experience Vitaly was wonderful and made the entire experience effortless for us. We got a great deal on a new car and we would definitely return to Rusnak in t More

by Sam's mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaly Sklar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Rusnak BMW responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out if there's anything additional we can do for you.

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