Rusnak BMW

Excellent service in all aspects. Zak took care of all my needs in service. My BMW is working perfectly fine now after they got there hands on needs in service. My BMW is working perfectly fine now after they got there hands on More

Best dealership ive dealt with in a long time From the moment i walked into rusnak bmw to the moment i picked up my dream car adam In the bmw sales department made me feel at home and walked me t From the moment i walked into rusnak bmw to the moment i picked up my dream car adam In the bmw sales department made me feel at home and walked me through the tedious process of ordering my first bmw individual car. From adam in sales to amir and mehran in management and nancy in finance they made this usually problematic process a breeze adam was very patient through out the whole building process and checked in with me regularly as the car took 3 months to ship from germany. If you’re looking for first class service look no further than rusnak bmw. I’d recommend them to anyone looking to get into a new bmw More

great staff Everyone at the dealership is friendly and eager to help. Setting up service is easy and all work done that needs to be! I have had nothing but great Everyone at the dealership is friendly and eager to help. Setting up service is easy and all work done that needs to be! I have had nothing but great experiences from purchasing, to servicing, to return. More

Great experience The staff was exceptional. The whole experience was seamless. Patrick was a great sales person. Nancy in finance was great. The entire dealership is The staff was exceptional. The whole experience was seamless. Patrick was a great sales person. Nancy in finance was great. The entire dealership is professional. More

Nice place to do business! Everyone was so friendly and nice. Great selection of cars. I would return here if I was purchasing another BMW. Victor was amazing. Thank you lobe m Everyone was so friendly and nice. Great selection of cars. I would return here if I was purchasing another BMW. Victor was amazing. Thank you lobe my new car!!! More

Efficient Service We are from the Bay Area and were in Weslake to attend a funeral when our "Drivetrain Malfunction" light came on. Imagine the panic that set in being We are from the Bay Area and were in Weslake to attend a funeral when our "Drivetrain Malfunction" light came on. Imagine the panic that set in being 300+ miles from home. I was 3 miles from Rusnak BMW, so I immediately called their service department and was told to bring my BMW in immediately. I was assigned to Service Advisor Art Simcox who was efficient, professional and sympathetic to our situation, yet realistic . He saw us immediately, but told us that diagnostics could not be run until the next morning and as soon as he could, he'd let us know what was wrong with our car. True to his word, Art notified us of a malfunction with a fuel injector and had it repaired and ready for pick up at 4pm. Thank you for your efficient service and getting us back on the road to get home as originally planned!! More

Great People, Great Service...oh yes, great car, too (: 5 BIG stars for Mike Powell. He is especially great to work with, and everyone there -from George who sold us our BMWs to the team that always has a s 5 BIG stars for Mike Powell. He is especially great to work with, and everyone there -from George who sold us our BMWs to the team that always has a smile when they check my tire pressure - make Ruznak BMW an exceptional dealership. More

Check Engine Light Came in for a check engine light. Renee was lovely and helpful as usual. She arranged a loner for me even though I had not reserved one in advance. Came in for a check engine light. Renee was lovely and helpful as usual. She arranged a loner for me even though I had not reserved one in advance. Great experience as always! More

Rusnak BMW Westlake is Awesome!! Consistent Proven Reliable Everyone doing a great job at Rusnak Westlake. Have been coming here for 25+ years and their work is consistent from Sales to Service. I live in Santa Everyone doing a great job at Rusnak Westlake. Have been coming here for 25+ years and their work is consistent from Sales to Service. I live in Santa Monica but prefer to go to Westlake Village Rusnak for sales and service. Zach was my service advisor and he promptly took care of the service in a very friendly and professional manner while I waited in the beautiful clean lobby area they have. I also got to run into Mehran who is in charge of the Sales Department at Rusnak and does a fantastic job as well along with his team which includes Mr. Roger Caroll who has helped me in the past. Korrosh (Sirus) who is a new addition to the service team assisting us was also very helpful. To be honest, everyone there is great with excellent customer service. I highly recommend Rusnak to all of my friends!! More