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Rusnak BMW

Thousand Oaks, CA

4.8
874 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 874 reviews

October 29, 2019

Came in for service. Was promptly attended to and directed to my service advisor. Bob Martin took good care of me and service was prompt. The visitor lounge was comfortable and coffee was good. More

by OliwangF80M3
Recommend Dealer
Yes
Employees Worked With
Robert Martin
Nov 01, 2019 -

Rusnak BMW responded

Hi, thank you so much for your high rating. We hope to see you soon!

October 29, 2019

best dealership ever I've been buying all my cars here for the last 15-20 years they are the best dealership They are very easy to work with Roger Carroll has gone out More

by BMW car lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Roger Carroll's assistant
Nov 01, 2019 -

Rusnak BMW responded

We appreciate your positive review about your recent experience with us! We hope you have a great day!

October 25, 2019

Chris Smith was awesome in helping us. He is one of the main reasons we ended up buying a car here. I would give him 5 stars for service. More

by Robert
Recommend Dealer
Yes
Employees Worked With
Darren Evans
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Smith
Oct 28, 2019 -

Rusnak BMW responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you, and have a fantastic day!

October 24, 2019

Renee at Rusnak always takes great care of me when I come in for servicing. She’s knowledgeable and gets me in and out as quickly as possible. More

by Jones
Recommend Dealer
Yes
Employees Worked With
Darren Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renee Norris
Oct 28, 2019 -

Rusnak BMW responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

October 24, 2019

superb easy to make appt.; prompt service; speedy for customer waiting; agent answers all questions in informative/professional manner; pleasant customer wai More

by gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Rusnak BMW responded

Wow, it's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 23, 2019

everyrhing requested was done in one day I got a ride home by the BMW shuttle after dropping off my car in the morning. Two recall items were repaired and I also got an oil and filter service More

by Fast Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NA
Oct 28, 2019 -

Rusnak BMW responded

Hello, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2019

Regular Maintenance My experiences with BMW and Rusnak have always been fantastic. My experiences with BMW and Rusnak have always been fantastic.My experiences with BMW a More

by DK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Powell
Oct 28, 2019 -

Rusnak BMW responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!

October 17, 2019

BMW Purchase experience 5 star service, very friendly and made it easy.. I definitely would recommend you on buying from them. Thank you Martik your the best, referring my f More

by Johnny A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martik Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Rusnak BMW responded

Hi there, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 15, 2019

Very happy - again! Victor Bouhadana helped me once again to select a perfect BMW. Everyone else I also dealt with in the process was professional, efficient and very fri More

by andrea
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor Bouhadana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leila Veyseh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Rusnak BMW responded

Thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!

October 04, 2019

Overall good experience - Pick up was clumsy though Overall good experience but felt that the pickup experience could have been much better as I had to wait to talk with a service person before I could More

by Philgt
Recommend Dealer
Yes
Employees Worked With
Bob
Oct 08, 2019 -

Rusnak BMW responded

Hello, we really appreciate your feedback! Until the next time we meet, take care!

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