Back

Rusnak BMW

Thousand Oaks, CA

4.8
970 Reviews

3645 Auto Mall Drive

Thousand Oaks, CA

91362

Directions

By Type

Showing 970 reviews

August 28, 2026

This is a great dealership with super helpful people. I highly recommend them to anyone interested in a new or used car. More

by sgenung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oleh Nychypor 5 stars, Genius Ben 5 stars, Nancy Lazar, Lecoya LeJeune
August 18, 2026

I had a great experience with Rex He was more knowledgeable and patient than any of the other sales rep I had talked to in the auto mall, which was quite refreshing. No one at Rusnak BMW was push More

by G4Drivez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Lazar, Rex Nahigian, Benjamin Tisherman
Sep 23, 2026 -

Rusnak BMW responded

Thank you for the wonderful feedback and for your continued trust in Rusnak BMW! We’re thrilled to hear Leo consistently goes above and beyond to provide exceptional service. We truly appreciate your kind words and look forward to continuing to provide great experiences for you!

August 17, 2026

We've bought several cars from Rusnak BMW. Always straightforward. No games. In the last few months we've bought 2 new cars from Adel and Scott. Both were a fantastic experience More

by gcampbell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adel Atashzai, Scott Tarnol
Sep 23, 2026 -

Rusnak BMW responded

Thank you for the great review and recommendation! We’re thrilled to hear our team was helpful and made your experience a positive one. We truly appreciate your support and look forward to welcoming you back in the future!

August 11, 2026

Honestly, by far the best dealership experience I’ve ever had - would work with Rex at Rusnak again in a heartbeat. I actually leased a car from them without ever visiting the dealership and it could not hav More

by aaronapplewashu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Nahigian
Sep 23, 2026 -

Rusnak BMW responded

Aaronapplewashu, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusnak BMW.

August 07, 2026

Very professional, friendly and honest. They addressed all of my requests and were really fair in their dealings More

by Shawn R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 23, 2026 -

Rusnak BMW responded

Hello Shawn R, thank you; we appreciate your feedback!

August 06, 2026

Great customer service, honest, and looked out for my best interest. Good people working here. More

by Mdevlahovich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Nahigian, John Ives Jr., Gabby Sierra
Sep 23, 2026 -

Rusnak BMW responded

Mdevlahovich, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusnak BMW.

August 01, 2026

Salespeople were polite , attentive, caring, respectful, honest in statements. Left to ponder purchasing and called back to inform them what would “seal the deal” and they agreed. Happy with purchase. A lit More

by resorts-mica.1e
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander in sales, Darren Evans, Nancy Lazar
Sep 23, 2026 -

Rusnak BMW responded

Resorts-Mica.1e, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusnak BMW.

July 31, 2026

I had a really great sales guy helping me (Gabriel). Also the trade-in with my leased bmw was great (I think Leo). No complaints at all about any of the negotiations or buying process. In my opinion(and More

by Ellechimoon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel.
Sep 23, 2026 -

Rusnak BMW responded

Ellechimoon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusnak BMW.

July 31, 2026

Welcoming experience, knowledge, supportive friend respect all other things you need to know they will taught you from warrant to maintain to expose to the sun to high-tech screen More

by Ping X
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nasir Khan, Ryan Bosman
Sep 23, 2026 -

Rusnak BMW responded

Ping X, we're so glad that we were able to go above and beyond your expectations!

July 24, 2026

I had an awesome experience with Rusnak BMW. My contact Pat was super helpful, quick to respond, honest, no haggle. I felt at home during my time and 200 % trusted to Pat and the dealership to More

by serhatsergin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Rodriguez
Sep 23, 2026 -

Rusnak BMW responded

Serhatsergin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusnak BMW.

2
...