Rusnak BMW
Thousand Oaks, CA
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A+++ dealership! I’ve purchased cars from various Audi and BMW dealers this by far has been the most pleasant and smoothest experience. Lecoya and Stephen in the sa I’ve purchased cars from various Audi and BMW dealers this by far has been the most pleasant and smoothest experience. Lecoya and Stephen in the sales and financing department assets to the company. More
By far, one of the best dealerships I’ve ever purchase from! I’ve dealt with various BMW, Audi dealerships, RUSNAK BMW by far has been the best experience. Preparation for my visit was well above par. from! I’ve dealt with various BMW, Audi dealerships, RUSNAK BMW by far has been the best experience. Preparation for my visit was well above par. The team’s customer service transparency, communication and thoroughness throughout the entire process was amazing. I drove over two hours to visit this dealership and they made the experience extremely enjoyable. Fully intend to purchase from again in the future. My sales advisor Lecoya definitely an asset to the company. Her customer service, attention to detail and expertise on the product is second to none. The finance team -Stephan was a pleasure to work with expedited the process without any issues. Thank you, RUSNAK team!!!! More
Rusnak is professional, service first, kind care, and easy to deal with! Our experience was the best car buying moment we have ever had. From now on, all cars in my family will stay in the rusnak group. easy to deal with! Our experience was the best car buying moment we have ever had. From now on, all cars in my family will stay in the rusnak group. Not kidding. It was outstanding. More
I believe his title was “general sales manager” his name was Robert. This guy was friendly at first but we soon realized he was just trying screw our family over. I would stay away from this dealership with was Robert. This guy was friendly at first but we soon realized he was just trying screw our family over. I would stay away from this dealership with this management involved. More
Efficient, well stocked, knowledgeable sales people. Also, their BMW genius is kind patient and knows all about the set up between the car, apple watch and iPhone along with everything about the cars' Also, their BMW genius is kind patient and knows all about the set up between the car, apple watch and iPhone along with everything about the cars' interface. More
Ryan Bosman and the Rusnak BMW team (including Nancy Lazar, who handles all financing details and is the "glue-person" for everyone!) are nothing short of A+! They know their product is top flight luxur Lazar, who handles all financing details and is the "glue-person" for everyone!) are nothing short of A+! They know their product is top flight luxury and quality, and while each customer that I observed and I, experiences deep knowledge of their automobiles and of their brand, they are welcoming and professional, yet humble, not arrogant, as one might assume of a high-end dealership. We all have choices, and I shopped several makes with several dealers, but in the end, Ryan and his colleagues won me over, hands down. I am over-the-moon grateful to them for the superior experience I had and cannot express adequately how unequivocally impressed I am with Rusnak BMW! They are my home for BMWs. Full stop! More






