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Rusnak BMW

Thousand Oaks, CA

4.8
874 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 874 reviews

May 02, 2020

I don’t know if it’s as much of the dealership as it is about the people who work there, daphne was absolutely great to work with she answered all my questions and even though I had to go back for a separa More

by Oortega.hlt22
Recommend Dealer
Yes
Employees Worked With
Daphne
May 03, 2020 -

Rusnak BMW responded

We are so happy to know of Daphne's great level of care. Thanks for taking a moment to give us your feedback. Let us know if we can be of assistance again with anything else. Our team is here to help you!

April 30, 2020

Excellent service provided by Robert Rosas. He found the car we needed in no time and all paperwork was ready once we arrived at dealership. Very smooth car buying experience . Thank you. More

by karmeng1434
Recommend Dealer
Yes
Employees Worked With
Robert Rosas
Apr 30, 2020 -

Rusnak BMW responded

Thank you for the kind review! Robert was happy to assist you. Please reach out to us if we can be of any further assistance.

April 29, 2020

This was excellent service. I am very happy with the dealership. They always go above and beyond in service and sales. I highly recommend everyone use it. More

by Shai
Recommend Dealer
Yes
Employees Worked With
Arthur Simcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Martin
Apr 29, 2020 -

Rusnak BMW responded

Thank you for the great review, Shai. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 29, 2020

The process was very smooth and easy for me. My service advisor, Bob Martin, was very responsive and gave me good detail on my service. More

by Andy
Recommend Dealer
Yes
Employees Worked With
Robert Martin
Apr 29, 2020 -

Rusnak BMW responded

We are happy to know that you had a smooth experience with us. It was a pleasure for Bob to assist you. Please let us know if there's anything else that we can do for you.

April 29, 2020

Excellent customer service and great deal on certified preowned BMW. Mickey was very helpful with trade-in and financing process. If you are looking for new or used BMW in SoCal, RUSHNAK is highly recomme More

by SoCalScientist
Recommend Dealer
Yes
Employees Worked With
Mickey Belt
April 28, 2020

Great service. My typical service advisor Bob (who is great) didn’t help me this appointment though, Zach did, who i guess is news. No car wash was done but that is the policy during this quarantine. More

by kabbey
Recommend Dealer
Yes
Employees Worked With
Zach
Apr 28, 2020 -

Rusnak BMW responded

Kabbey, Thank you so much for taking the time to share your great service experience. We are so glad to know that Zach took great care of you. Please let us know if we can help with anything else. We hope you take care!

April 27, 2020

Great and wonderful experience! I got my pre certified car during the unusual time if a pandemic and it was one of the best experience of buying a car for me. Mickey was very knowledgeable and made this p More

by Ruba Y
Recommend Dealer
Yes
Employees Worked With
Mickey Belt
Apr 28, 2020 -

Rusnak BMW responded

Congratulations on your car! We are so glad to know of Mickey's outstanding care. Thank you so much for your recommendation for us. We are delighted to know of your satisfaction and comfort of care. Let us know if we can do anything else for you. We are here to help.

April 26, 2020

Very accommodating. Walked right in got help right away very friendly service rep. My car was done within the time they said, and everything done perfectly. With the current situation there did a great jo More

by Pyudovin
Recommend Dealer
Yes
Employees Worked With
Robert Martin
Apr 26, 2020 -

Rusnak BMW responded

We always want all visits to go as perfectly and smoothly as possible. Thanks for taking some time to give us your feedback about your experience. Let us know if we can do anything else for you. We are here to help!

April 25, 2020

Rusnak BMW has been outstanding in every way. Recently I had to have a regular service & they were Easy to work with, very accommodating and efficient , More

by Malibu Lu
Recommend Dealer
Yes
Employees Worked With
Daphne, Renee Norris
April 25, 2020

Mike Powell is a good listener and always helpful. We love working with him. Buying a car from Mickey Bell is such a wonderful experience. More

by gmurthy729
Recommend Dealer
Yes
Employees Worked With
Mickey Belt, Michael Powell
Apr 26, 2020 -

Rusnak BMW responded

Mike, Thank you for taking the time to share your wonderful experience working with Michael and Mickey. Our team members will be so happy to know of your satisfaction. Please feel free to reach out if we can help you with anything else!

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