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Rusnak BMW

Thousand Oaks, CA

4.8
941 Reviews

3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 941 reviews

November 15, 2023

They were incredibly organized and made the purchase of the X5 painless I have purchased many vehicles and this was the best. More

by chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren
November 15, 2023

Excellent customer service! Rex was awesome and friendly. I will definitely recommend for friends and family to visit Rusnak More

by Maria.carrera805
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex
November 10, 2023

Awful service and advisor! No respect, ethic or moral. Just wanted to sell overpriced. No courtesy or explanation about the car, services . Not recommended at all. More

by K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roger Carroll
October 24, 2023

Easy to make an appointment at the service department, and very professional staff. Awesome Service! More

by aziqi5114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh , thank you !, Robert Martin, Renee Norris, Michael Powell, Arthur Simcox
Oct 24, 2023 -

aziqi5114 responded

I want to thank Josh, who was helping me earlier today, and I appreciate the high level of professionalism.

October 07, 2023

My 3rd bmw from Rusnak. Best buying experience yet. Everyone on the Rusnak team did their utmost to ensure my complete satisfaction. More

by ralph beasley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon and Miles
Oct 08, 2023 -

ralph beasley responded

2023 ralph beasley My 3rd bmw from Rusnak. Best buying experience yet. Everyone on the Rusnak team did their utmost to ensure my complete satisfaction.

October 05, 2023

Rex Nahigian is a true professional and a great person to work with. He is honest, straightforward, and replies promptly. I’m very pleased with the experience I had at Rusnak BMW thanks to Rex. I will be r More

by Snowfall93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
REX NAHIGIAN, Roger Carroll, Leila Veyseh
October 05, 2023

Worked with Rex to purchase a 2023 m440. Drove 3 hours to pick it up. He had everything set up for me when I got there and the two managers Leila and Jeff helped get everything pushed throug More

by ajr173
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Nahigian, Jeffrey Kaltman, Leila Veyseh
October 04, 2023

Excellent service to customers Rex was amazing in setting me up with all the documents and my phone in the new car More

by coloemil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leila Veyseh, Patrick Rodriguez
October 01, 2023

Excellent, clean, sales staff and finance staff very knowledgeable car was promised on time 👍🏻 very well organized dealer More

by Cardissoni3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy lazar , Darren Evans, Victor Bouhadana, Roger Carroll, Vitaly Sklar, Leo Berry
September 29, 2023

Great experience at Rusnak BMW! Darren and Nancy were fantastic. Explained the process and options from start to finish! More

by Victorlomeli608
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy , Darren Evans
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