Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Rusnak BMW

Thousand Oaks, CA

Overview
Reviews
4.8
941 Reviews
Call Dealership (805) 433-9576
View Awards

3645 Auto Mall Drive

Thousand Oaks, CA

91362

Directions

By Type

Showing 941 reviews

March 11, 2024

Terrific customer experience as always at Rosnick BMW. I’ve been buying cars from them for the last 20 some years and absolutely delighted to take delivery of my new 2024XM red label. More

by SM Beer Guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leila Veyseh, Claude Cantin, Leo Berry, Ken Christ
Report | Print
Mar 14, 2024 -

Rusnak BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2024

Rex H. was our sales representative. He was courteous, prompt, ver knowledgeable and patient through our entire process. The staff in general were very prof More

by Sylvie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Lazar, Rex Nahigian
Report | Print
Mar 09, 2024 -

Rusnak BMW responded

Hi Sylvie, we're happy you found our staff to be so supportive during your experience here at Rusnak BMW. Please don't hesitate to reach out if there's anything additional we can do for you. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

February 29, 2024

Top notch. Everyone you encounter is professional, knowledgeable, personable, friendly and customer service oriented. The best in town! More

by melissa.emberson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Lazar, Scott Tarnol
Report | Print
Mar 03, 2024 -

Rusnak BMW responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

February 28, 2024

Always a great experience with the great sales staff and love the service dept, all first class More

by johnwiseman2004
Recommend Dealer
Yes
Employees Worked With
Arthur Simcox, Ken Christ, Nancy Lazar
Report | Print
Mar 02, 2024 -

Rusnak BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak BMW! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 28, 2024

Very helpful & easy to work with! Got a great deal; thank you Scott for helping! More

by marcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Tarnol
Report | Print
Mar 02, 2024 -

Rusnak BMW responded

Hi Marcia! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

February 22, 2024

Good experience with Martik and Leila. Pretty pleasant experience in general as we hate to shop for cars. More

by CindyN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leila Veyseh, Martik Gharibian
Report | Print
Feb 25, 2024 -

Rusnak BMW responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

February 20, 2024

I had a great experience at Rusnak BMW, purchasing my new vehicle. Ryan was dependable, communicative, informative, but low pressure (which I really appreciate from a salesperson). The other employees I deal More

by Natalie.wittle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Lazar, Ryan Bosman
Report | Print
Feb 24, 2024 -

Rusnak BMW responded

Hi Natalie, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

February 16, 2024

They have a pompous attitude and think that if they hang tough kn a ridiculously high price, eventually some idiot will pay it. It won’t be me! More

by Mark
Recommend Dealer
No
Employees Worked With
No one listed
Report | Print
Feb 22, 2024 -

Rusnak BMW responded

Hi Mark, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us. We look forward to hearing from you. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

February 06, 2024

Mark, Jeff, and Nancy made buying a new car from Rusnak BMW enjoyable and pain free. More

by jcschrad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Kaltman, Mark Weisberg, Nancy Lazar
Report | Print
Feb 21, 2024 -

Rusnak BMW responded

Thank you so much for your positive comments about Rusnak BMW! We look forward to your next visit! Take care!

January 23, 2024

wonderful experience with Martik and the finance manager there. They went above and beyond to get me the car that I wanted and the terms that were best fit for me. My go to dealership. More

by Talin and Marta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martik Gharibian, Nancy Lazar
Report | Print
Feb 21, 2024 -

Rusnak BMW responded

Hi Talin, thank you so much for your positive comments about Rusnak BMW! We can't wait to see you again, have a great day.

1
...
10
11
12
...
95