Rusnak BMW

Exceptional Experience at Rusnak Dealership – 5 Stars! I can’t speak highly enough about the incredible experience we had at Rusnak Dealership while purchasing our new BMW 330i. From start to finish, t I can’t speak highly enough about the incredible experience we had at Rusnak Dealership while purchasing our new BMW 330i. From start to finish, the team made us feel like absolute VIPs, and the level of professionalism and care we received exceeded all expectations. First, our salesman, Claude was phenomenal. His friendly demeanor, extensive knowledge about the BMW 330i, and genuine approach to customer service immediately put us at ease. He took the time to understand our needs and walked us through every detail of the car without ever making us feel pressured. Then came the finance manager, Goli who was equally impressive. She went above and beyond to ensure that the process was seamless and stress-free. Her expertise and patience were truly outstanding, and she explained everything clearly, ensuring we felt confident in our decisions. The icing on the cake was the general manager stepping out of his office to personally greet us. This simple yet powerful gesture made us feel valued and appreciated. Taking the time to shake our hands and chat with us showed a level of commitment to customer satisfaction that you just don’t see every day. The Rusnak Dealership team made this one of the best car-buying experiences we’ve ever had. If you’re in the market for a vehicle, do yourself a favor and visit Rusnak. They don’t just sell cars; they create relationships and ensure their customers drive away happy. Our new BMW 330i is amazing, and we couldn’t be more thrilled with the exceptional service we received. Thank you, Rusnak Dealership! Gretta- More

If you are looking for a car, this is the dealership you want to go to! I was originally looking for an Audi Q7 and decided to stop by Rusnak BMW just to see what they had. Ryan was so incredibly helpful an want to go to! I was originally looking for an Audi Q7 and decided to stop by Rusnak BMW just to see what they had. Ryan was so incredibly helpful and took so much time helping us find exactly what we wanted that I couldn’t be happier. Actually, while we were at the dealership and looking for cars, the car I really wanted to see was nowhere to be found. Ryan searched everywhere and finally found it for, us and we were able to take it for a test drive. We were so pleased we bought that car, and we love it! When we were ready to purchase the car, Ryan worked really hard to make sure everything matched up so it worked for all of us! Goli in finance was amazing and so incredibly helpful in processing our purchase. Lastly, William, who was so helpful in teaching us all the nuances of the technology was incredible as well. More

I purchased a CPO BMW iX from Rusnak BMW and had an exemplary experience. My sales representative was Matt F and he provided me with excellent customer service. He was extremely professional, honest, a exemplary experience. My sales representative was Matt F and he provided me with excellent customer service. He was extremely professional, honest, and helpful throughout the entire process and I highly recommend him. Leo, the used car manager, was also very helpful and offered me a very competitive and fair trade-in offer on my used Tesla. Nancy in finance was very informative and made sure all of my needs were met. Overall, I am extremely pleased and happy with my experience at Rusnak BMW and plan to be a repeat customer. I give Rusnak BMW my highest of recommendations. More

After leasing many cars through my former company , i decided I wanted a personal car and used them to lease the new i4 when it became available. I could not believe how high the lease price was and was decided I wanted a personal car and used them to lease the new i4 when it became available. I could not believe how high the lease price was and was told BMW just was not offering any deals. I later found out I was paying about $200 more per month. than anyone else. Then the e car market crashes and they tell me the value of the car was only 50% of what it was one year prior. Nothing they could do and said wait a year. So, two years in, I go back to try to trade to a non electric vehicle. Keep in mind that sticker on this car is $62k. For buyout, they offered $30k, leaving me with $10k out of my own pocket to pay off the car. And icing on the cake was that I would have to pay $42k for a three year old base 3 series sedan. Are you seeing the madness of this yet??? They are either insane or the biggest thieves in the BMW world. Run away!!! More

Great dealership with phenomenal staffs. From the walk in, talks with the salesperson, purchasing, and financing everything was straight forward and easy. Shout out to Rex, he is the one you From the walk in, talks with the salesperson, purchasing, and financing everything was straight forward and easy. Shout out to Rex, he is the one you want to go for a BMW at Rusnak! More

I had an incredible experience at Rusnak BMW in Westlake on Friday, November 15th. After two dealerships sold the car I was looking for, I finally found my match here! Ryan was my salesperson, and he was no on Friday, November 15th. After two dealerships sold the car I was looking for, I finally found my match here! Ryan was my salesperson, and he was nothing short of amazing. From the moment I test-drove the car, I felt confident that I’d be driving it home that day. Nancy was also a gem during the paperwork process—so kind, patient, and professional. Both Ryan and Nancy made me feel completely comfortable, which means so much, especially as a woman making a major purchase. Thank you, Ryan and Nancy, for turning a stressful situation into such a smooth and enjoyable one. You’ve earned a customer for life! For anyone looking for a dealership that truly values its customers, Rusnak BMW is the place to go. More

Courtesous and professional help. I was kept constantly informed from the moment I ordered the car until its delivery. I was kept constantly informed from the moment I ordered the car until its delivery. More

Polite, helpful staff and salesman. No pressure at all. Very pleased with the whole buying experience. Highly recommend Rusnak BMW! No pressure at all. Very pleased with the whole buying experience. Highly recommend Rusnak BMW! More

Darren was kind and knowledgeable and made my car buying experience easy and answered all my questions. experience easy and answered all my questions. More

They provide quick and attentive aeevice with little sales pressure. Various financing options are available. sales pressure. Various financing options are available. More