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Rusnak BMW
Thousand Oaks, CA
880 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 880 reviews
November 16, 2024
I had an incredible experience at Rusnak BMW in Westlake on Friday, November 15th. After two dealerships sold the car I was looking for, I finally found my match here! Ryan was my salesperson, and he was no on Friday, November 15th. After two dealerships sold the car I was looking for, I finally found my match here! Ryan was my salesperson, and he was nothing short of amazing. From the moment I test-drove the car, I felt confident that I’d be driving it home that day. Nancy was also a gem during the paperwork process—so kind, patient, and professional. Both Ryan and Nancy made me feel completely comfortable, which means so much, especially as a woman making a major purchase. Thank you, Ryan and Nancy, for turning a stressful situation into such a smooth and enjoyable one. You’ve earned a customer for life! For anyone looking for a dealership that truly values its customers, Rusnak BMW is the place to go. More
by Zanache Stanton
November 15, 2024
Courtesous and professional help. I was kept constantly informed from the moment I ordered the car until its delivery. I was kept constantly informed from the moment I ordered the car until its delivery. More
by LUlman
November 12, 2024
Polite, helpful staff and salesman. No pressure at all. Very pleased with the whole buying experience. Highly recommend Rusnak BMW! No pressure at all. Very pleased with the whole buying experience. Highly recommend Rusnak BMW! More
by Andy
Employees Worked With
November 09, 2024
Darren was kind and knowledgeable and made my car buying experience easy and answered all my questions. experience easy and answered all my questions. More
by kcsnyder68
Employees Worked With
October 22, 2024
They provide quick and attentive aeevice with little sales pressure. Various financing options are available. sales pressure. Various financing options are available. More
by malibu0912
Employees Worked With
October 17, 2024
Good trade in and sales price for 2025 BMW X3 M50. Helpful in obtaining military discount. Helpful in obtaining military discount. More
by kmarr
October 04, 2024
Kevin Woods was an excellent Client Advisor and resource during the entire process. He is knowledgeable, responsive, and a pleasure to work with. I would highly recommend him to anyone looking at BMW. during the entire process. He is knowledgeable, responsive, and a pleasure to work with. I would highly recommend him to anyone looking at BMW. More
by Eric
Employees Worked With
Kevin Woods
October 01, 2024
The most professional and honest people we’ve ha the pleasure of dealing with they were all so knowledgeable and patient, it made the experience worth sharing with others . We recommend you call MacArt pleasure of dealing with they were all so knowledgeable and patient, it made the experience worth sharing with others . We recommend you call MacArthur and then Jeff. Great guys! More
by Dbberman
September 23, 2024
Great staff, great service. Always treated well. Kudos to Bob Martin and Tim, my mechanic. They're really great. I don't know what more one could ask. My latest visit was to buy Always treated well. Kudos to Bob Martin and Tim, my mechanic. They're really great. I don't know what more one could ask. My latest visit was to buy an extended warranty. I was treated well in Finance as well. More
by kenm22
September 23, 2024
My wife had a medical emergency at the dealership, and everyone was so caring and supportive. They also gave us a great deal and were always transparent with us. I am very happy with Rusnak BMW. I have le everyone was so caring and supportive. They also gave us a great deal and were always transparent with us. I am very happy with Rusnak BMW. I have leased 3 cars from them, and will be back in a few years for more. Thank you! More
by David McLean
