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Rudolph Volkswagen of El Paso
El Paso, TX
221 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 221 reviews
Verified Customer
April 05, 2023
They treated us like family. We are very happy with their service and their help. Our car is amazing and even thou we I took more than expected we are very happy with our new veh We are very happy with their service and their help. Our car is amazing and even thou we I took more than expected we are very happy with our new vehicle. We will definitely be coming back here! More
by pascual.guadian12
Employees Worked With
Alex Tarin, Humberto Ceballos
April 05, 2023
Rudolph’s Volkswagen Service department is absolutely the very best! Always consistent in providing excellent, quality, professional, service Thank you, George M Elias very best! Always consistent in providing excellent, quality, professional, service Thank you, George M Elias More
by GME915
Employees Worked With
Desiree Lara, Amber Ryland, Carlos Tinajero
February 23, 2023
Customer service was great. My salesperson Victor Guerrero was great at explaining everything on the vehicle and was very helpful. I never felt rushed, they really help you find My salesperson Victor Guerrero was great at explaining everything on the vehicle and was very helpful. I never felt rushed, they really help you find what you are looking for. All around this is definitely the place to shop. More
by Laura Sosa
Employees Worked With
Victor Rocha, Melanie Gabaldon, Nicole Gabaldon, Victor Guerrero
January 12, 2023
Took my car in for recalls and transmission chexk. Great service. Prompt recommendations. Got oil change while it was there .. fast ,easy , very professional .. 2 thumbs up... thank you! Great service. Prompt recommendations. Got oil change while it was there .. fast ,easy , very professional .. 2 thumbs up... thank you! More
by Cobrasvt915
Employees Worked With
Desiree
April 07, 2022
I inquired about purchasing a new vehicle from Rudolph Volkswagen. Rudolph sales person who was point of contact NEVER got back to me after telling me that her managers were in a meeting so she could NOT Volkswagen. Rudolph sales person who was point of contact NEVER got back to me after telling me that her managers were in a meeting so she could NOT answer my question. More
by dan the man
Employees Worked With
N/a
February 16, 2022
I went to buy my VW PASSAT on February 9, 2022, from Ricardo Knox, my adviser to Melanie in finance , Rachelle, Matthew, and all at Rudolph Volkswagen of El Paso, made me feel at home and provided me wi Ricardo Knox, my adviser to Melanie in finance , Rachelle, Matthew, and all at Rudolph Volkswagen of El Paso, made me feel at home and provided me with the most professional and amazing experience 😀 😄 😊 ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ 💐 🥳 🎊 👏 💐. I definitely will go back for all my car needs and will recommend your place to my family and friends ❤️ ❤️ ❤️ More
by Doina
Employees Worked With
Ricardo Knox and Melanie
November 16, 2018
Bait and Switch in the Service Department Be careful with taking your vehicle to Rudolph Volkswagen for servicing. They bait and switch customers. I called and it was supposed to be minimum se Be careful with taking your vehicle to Rudolph Volkswagen for servicing. They bait and switch customers. I called and it was supposed to be minimum service visit, but it turned out that the service rose to minimal to $450 due to some other things they neglected to advise when I scheduled my appointment. Also, I called for an appointment at 7:30 am, but upon arrival, nothing was setup. So, of course, we have to repeat the process all over again. Terrible. More
by agarcia36
Employees Worked With
Service Department
