Rudolph Volkswagen of El Paso

Professional staff and service that's why I always come back! I highly recommend this team:) back! I highly recommend this team:) More

We ask if we can see another suv, and they told us no, that there was no more in the back, that day later one of our friends went and she told us that there a lot of more sub in the back. We were hoping t that there was no more in the back, that day later one of our friends went and she told us that there a lot of more sub in the back. We were hoping to buy the same suv in another color. Thank you Paola Rodriguez More

In general I had received good service until I took my Taos in for the 30,000 miles service, they informed me that they had to replace the rear brakes. I was surprised since I have never had to make that Taos in for the 30,000 miles service, they informed me that they had to replace the rear brakes. I was surprised since I have never had to make that expense in any of my previous vehicles with only 30,000 miles, I asked why they had not informed me of the problem in the service of the 20,000 miles who surely already knew about the problem to which the employee replied that was why they gave me the report that I should have seen it. it seemed to me a rude way of answering since I didn’t know how to interpret the the numbers in that report I researched on the internet and I realized that all the 2022 Taos had this problem. I asked if VW could cover it and the employee told me that he didn’t earn enough to pay my bill, which would amount to a little over $600 dll. I thought it was disrespectful since I didn’t ask him to pay it for me, but rather the VW company. More

Thank you all for all the help and being so patient with all my questions! all my questions! More

Excellent customer service in all departments. Everybody was very courteous and they answered all my questions. Everybody was very courteous and they answered all my questions. More

Very responsive and reliable service, available on time found my solution in a timely manner found my solution in a timely manner More

I would definitely recommend this dealership. Salesman was very professional and never pushy. Love our vehicle! Salesman was very professional and never pushy. Love our vehicle! More

No stars kemp my vehicle for 4 days for a tire and didn't even have a loaner vehicle i could use while my vehicle was in the shop kept getting transfer to deferent people over the phone and still did not get even have a loaner vehicle i could use while my vehicle was in the shop kept getting transfer to deferent people over the phone and still did not get helped poor service!!!!! More

Great customer service! Got exactly what I wanted at a great price!! Love my Taos! Got exactly what I wanted at a great price!! Love my Taos! More

Carlos and everyone (including John the Technician that I always request) are so helpful all the time! always request) are so helpful all the time! More