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Rudolph Volkswagen of El Paso

El Paso, TX

4.4
221 Reviews

5505 S Desert Blvd

El Paso, TX

79932

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Showing 221 reviews

December 07, 2023

I wish the courtesy shuttle would be able to go to my place of work. But they can't. Now I have to rent a car or ask for rides from friends and family. More

by D.HOLZ
Recommend Dealer
Yes
Employees Worked With
Carlos Tinajero, Carlos Tinajero
Dec 08, 2023 -

Rudolph Volkswagen of El Paso responded

We appreciate your business, and we're very sorry to hear that we didn't meet your expectations. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Carlyle Meeks Service Director Carlylem@rudolphcars.com

December 06, 2023

Waiting was too long and they didn't help Me to take out the motor light or maybe do a recommendation More

by Lolivas1012
Recommend Dealer
Yes
Employees Worked With
Carlos Tinajero, Carlos Tinajero
Dec 06, 2023 -

Rudolph Volkswagen of El Paso responded

Thank you for taking the time to leave us a review. We'll be sure to share your comments with out crew. Carlyle Meeks Service Director Carlylem@rudolphcars.com

December 05, 2023

All right Very good services and support Agreed ? ? Correct Exactly Excellent helpful with all the information More

by ROMRAM1
Recommend Dealer
Yes
Employees Worked With
Lam Nguyen, Lam Nguyen
Dec 05, 2023 -

Rudolph Volkswagen of El Paso responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Volkswagen of El Paso! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

Dec 05, 2023 -

ROMRAM1 responded

Thanks for the support provided by Héctor Ramirez

December 04, 2023

En búsqueda de mi necesidad de un auto, llegué al primer concesionario más cercano a mi saliendo del trabajo, Llegué a las 6:30 de la tarde a Rudolph, no iba con un modelo en especial en mente ni con la ide More

by Dianazavalah
Recommend Dealer
Yes
Employees Worked With
Nicole Gabaldon, Nicole Gabaldon
Dec 05, 2023 -

Rudolph Volkswagen of El Paso responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

December 02, 2023

Very good excellent The treatment was excellent and cordial with the staff. I have done everything possible to make you feel at home. More

by edna.lozano
Recommend Dealer
Yes
Employees Worked With
Nicole Gabaldon, Nicole Gabaldon
Dec 04, 2023 -

Rudolph Volkswagen of El Paso responded

Edna, Thanks for sharing your thoughts about your experience with Rudolph Volkswagen of El Paso. Nicole and our team appreciate your business and hope to see you again soon! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

December 01, 2023

Desiree has been great helping with my service needs. She is quick to respond and keeps me informed. More

by dahlertina
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Desiree Lara
Dec 01, 2023 -

Rudolph Volkswagen of El Paso responded

Thanks, Tina, for sharing your thoughts about your experience with Desiree here at Rudolph Volkswagen of El Paso. We appreciate your business and hope to see you again soon! Carlyle Meeks Service Director Carlylem@rudolphcars.com

December 01, 2023

Very clean and fast service Professional and they gave me my review in my car and answered all my questions More

by Angieycosme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Tinajero
Dec 01, 2023 -

Rudolph Volkswagen of El Paso responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carlyle Meeks Service Director Carlylem@rudolphcars.com

November 30, 2023

I greatly recommend VW they have great costumer service, I recently buy a new car for my son and Juan was very helpful and attentive More

by marthapchavez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Rocha, Melanie Gabaldon, Juan Navarro
Nov 30, 2023 -

Rudolph Volkswagen of El Paso responded

Martha, Thank you for taking the time to share your thoughts on working with Juan and our team. We're glad to hear we delivered such a great experience for both you and your son! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

November 26, 2023

Friendly people, good technicians. Friendly people, great technicians. Convenient shuttle service. Went above and beyond to get my car fixed. More

by adam.kaminski
Recommend Dealer
Yes
Employees Worked With
Carlos Tinajero, Carlos Tinajero
Nov 27, 2023 -

Rudolph Volkswagen of El Paso responded

Adam, Thank you! Carlos and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Volkswagen of El Paso. Carlyle Meeks Service Director Carlylem@rudolphcars.com

November 15, 2023

Rudolph got the exact vehicle I wanted and worked with me to get my paperwork exactly right. More

by Bulldog Dynasty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Rocha, Nicole Gabaldon, Humberto Ceballos , Amber Ryland, Carlos Tinajero
Nov 16, 2023 -

Rudolph Volkswagen of El Paso responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rudolph Volkswagen of El Paso are glad to have you as a customer. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

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