Rudolph Volkswagen of El Paso

Great service! Always friendly Thank you. I’m buying my next car with you! Thanks again Always friendly Thank you. I’m buying my next car with you! Thanks again More

I've had the pleasure of working with Desiree and sometimes Amber. Great communication. Don't know the names of mechanics, but they always do a wonderful job. We just need to "clone" the mechanics sometimes Amber. Great communication. Don't know the names of mechanics, but they always do a wonderful job. We just need to "clone" the mechanics in order to shorten wait times for service. The dealership is always clean, and the popcorn is delicious! More

Your customer service reps have a terrible attitude. They think they are doing us a big favor in receiving our cars for service or repairs and don’t respect us. Please let them know that we spent alre They think they are doing us a big favor in receiving our cars for service or repairs and don’t respect us. Please let them know that we spent already thousands of dollars in purchasing vehicles from you. More

The service department staff - Desiree , was exceptionally nice and attentive. She took care of my vehicle and kept me posted on the process . Thank you VW ! exceptionally nice and attentive. She took care of my vehicle and kept me posted on the process . Thank you VW ! More

I always take my Tiguan in to Rudolph Volkswagen for service. I always find them to be courteous, professional and thorough. My car is serviced promptly and professionally an I leave with a feeling of service. I always find them to be courteous, professional and thorough. My car is serviced promptly and professionally an I leave with a feeling of confidence that my car has been taken care of well. I would not hesitate to bring my car in or service at Rudolph Volkswagen. When I am ready to buy another Volkswagen, I would come to Rudolph VW first. More

They have been an excellent dealer in all of the aspects I have experienced with them I have experienced with them More

Both service advisers that I dealt with were bad, unprofessional and gave me the impression that they did not want to deal with the issue that I had taken the car in for. The issue with my Volkswagen unprofessional and gave me the impression that they did not want to deal with the issue that I had taken the car in for. The issue with my Volkswagen Taos remains the same. My car is a year old with 6,000 miles on it and under full warranty but only a visual inspection of the issue was conducted. I’m pretty dissatisfied with the service I received and will likely go to another Volkswagen dealership within town to correct the issue. More

Friendly, understanding and willing to work with you. Luis Ozaeta and Manny Gutierrez were the best to work with. Luis Ozaeta and Manny Gutierrez were the best to work with. More

Good experience. Found what I was looking for at a reasonable price. Information was thorough and can’t beat it. Thanks! Found what I was looking for at a reasonable price. Information was thorough and can’t beat it. Thanks! More