Rudolph Volkswagen of El Paso

The performed the wrong service on my car, I did get a refund and the correct service after all, but still, shouldn't they know my car had the wrong service done a few months before, seems like they don't refund and the correct service after all, but still, shouldn't they know my car had the wrong service done a few months before, seems like they don't keep records. And it was not the technician at fault it was the service desk. More

Service was very good the Lady that helped me was vey professional and I got a courtesy wash well. Thank you professional and I got a courtesy wash well. Thank you More

amazing dealership! everyone is very attentive and makes you feel at home. welcoming everyone. 10/10 everyone is very attentive and makes you feel at home. welcoming everyone. 10/10 More

My only problem was that they never called me when my vehicle was ready. I had called a couple hours after my vehicle was ready but they said they had called me. However, I had no missed calls or texts vehicle was ready. I had called a couple hours after my vehicle was ready but they said they had called me. However, I had no missed calls or texts on my phone. Either way, drop-off and pick-up was a breeze and the service was done as expected. More

great service & very accommodating. Easy to understand and a lot easier than finding 15 words to fill this box Easy to understand and a lot easier than finding 15 words to fill this box More

The customer service provided simply exceded my expectations. The process was fast and smooth while searching for the best vehicle. expectations. The process was fast and smooth while searching for the best vehicle. More

Service department was great. All employees were very helpful and professional, especially the gentleman who was personally handling our car. He kept us abreast of what was happe All employees were very helpful and professional, especially the gentleman who was personally handling our car. He kept us abreast of what was happening and status of completion. More

Rudolph VW has a wonderful service department and great customer relations team. Rudolph is the only VW dealership in El Paso I trust to take care of my two VWs. I would rather dive from the Far East Side customer relations team. Rudolph is the only VW dealership in El Paso I trust to take care of my two VWs. I would rather dive from the Far East Side to Rudolph than to save a couple of miles and drive to Hoy VW. I would rather overpay by thousands to Rudolph than to save thousands at Hoy VW. More

I had a great experience with salesman Erick Verdin, he was very knowledgeable and knew exactly what we were looking for. He showed us every feature, and even though we got there around 7:00pm he never mad was very knowledgeable and knew exactly what we were looking for. He showed us every feature, and even though we got there around 7:00pm he never made us feel rushed and took his time to show us every car we wanted to see. More

The service was excellent. I made appointments with Luis who was so kind and helpful. My experience was great! I made appointments with Luis who was so kind and helpful. My experience was great! More