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Royal Moore Toyota - Service Center

Hillsboro, OR

4.8
1,065 Reviews

1,065 Reviews of Royal Moore Toyota - Service Center

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May 31, 2024

I took my last car to Royal Moore Toyota for years and Georgie was always the best! He did a very thorough job and I knew I was getting great service. More

by katiejeangranato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Stavrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

George is always very helpful when he comes to my service and everything I need to get done with my vehicle More

by jdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Stavrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Best customer service ever. Go see George, he will provide you with the best service and very knowledgeable. More

by Nick.lee1154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Stavrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

George is always accommodating and helpful. I won’t take my car to anyone else. More

by ChristinaG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Stavrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

The work was done in a timely manner and an hour quicker than the estimate. Gregg was my only real contact with the dealership and he did an excellent job. More

by BOBRINEER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Soltero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

We were very satisfied with every part of our service today from checking in to picking up our car. Nice job 👍🏼 More

by timconnienelson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

I bought new car in July last year. It is now May. Despite multiple phone calls to receive promised second key, I still do not have one. I kept being told to get the app (which I had) a More

by Xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Rom
May 28, 2024 -

Royal Moore Toyota responded

Dear Customer, We'd love to discuss your concerns if you could give Ben Norris (Service Manager) or David Denney (GSM) a call. Unfortunately, this is a nationwide shortage from Toyota Motor Company and under no control from Royal Moore Toyota. Toyota made the decision to continue producing vehicles during the chip shortage by only providing one key on most models. We are constantly trying our best to get every customer the 2nd key they deserve, but we're at the mercy of Toyota Motor Company. We are struggling through this and can definitely understand your frustration and share it with you.

May 23, 2024

Great service by highly knowledgeable people. Treated with respect and honesty. Keep up rhe great service, it is greatly appreciated More

by sheldon_begley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

I had contact with Alex in Service, Kassidy regarding my windshield ding & outside surface scratches. Both were friendly, approachable efficient and professional. More

by ssdps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy, Alex Rom
May 22, 2024

Dealership is fine I’ve only been there for service. I really don’t have much to say outside of that. Last time I was there for a recall on my truck they didn’t fix the recall. Luckily Greg caught that More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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