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Route 9 Nissan

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.8
288 Reviews
At Route 9 Nissan, we proudly serve Nissan car shoppers and owners throughout the Northborough and North Grafton, MA, areas. We welcome you to start by browsing our wide selection of new and used Nissan SUVs, trucks, and sedans. As you explore more about our Nissan dealership in Westborough, MA, feel free to contact us with any questions!
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273 Turnpike Road

Westborough, MA

01581

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Showing 288 reviews

April 02, 2026

Kevin is always helpful in answering my questions and provides good perspective on whether something needs attention. More

by ie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2026 -

Route 9 Nissan responded

Thank you for recognizing Kevin's dedication to providing exceptional service! We are so glad to hear he has been helpful and informative. We'll make sure to pass along your kind words to him. See you soon!

April 02, 2026

This is the second car we purchased from Route 9 Nissan and Calvin. He was so helpful and answered each of our questions. More

by Kmsgasper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2026 -

Route 9 Nissan responded

Thank you for choosing Route 9 Nissan and entrusting Calvin with your car purchase. We're thrilled to hear that he provided exceptional service and answered all of your questions. We look forward to seeing you again in the future!

April 02, 2026

It was a pleasure to deal with Dale and Teren while purchasing 6 fleet truck and lining up financing through Nissan. Thank you! More

by MMCMAHON8
Recommend Dealer
Yes
Employees Worked With
Dale;Teren
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Apr 05, 2026 -

Route 9 Nissan responded

We are thrilled to hear about your positive experience with our team and Nissan! Thank you for choosing us for your fleet truck needs. We can't wait to continue working with you in the future.

April 01, 2026

Clean, welcoming, able to sit while waiting on my car. Quick service completion. Clear directions on next steps if needed. More

by teresaconrado713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2026 -

Route 9 Nissan responded

Thank you so much for your amazing review! We're thrilled to hear that our shop met your expectations with our cleanliness, welcoming atmosphere, and quick service. We always strive to provide clear instructions for next steps if needed. We can't wait to have you back in the future!

March 28, 2026

Friendly professional vehicle done in time and had a place where I could work while I waited More

by SANDYROVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2026 -

Route 9 Nissan responded

Thank you for your kind words! We pride ourselves on providing a professional and timely service while also ensuring our clients have a comfortable waiting area. We appreciate your business!

March 27, 2026

It was a pleasure to deal with Calvin Brown and the rest of the team at Route 9 Nissan. I was a long time customer of Glick Nissan, the original dealership at that location, and had purchased my last vehicl More

by cmehne52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Cybulski, Teren O’Toole
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Mar 31, 2026 -

Route 9 Nissan responded

Thank you for choosing Route 9 Nissan and for your kind words, we are thrilled to have you back as a customer! It's an honor to have gained your trust and we look forward to exceeding your expectations for many years to come.

Mar 31, 2026 -

cmehne52 responded

To add a post-delivery comment, I have had several questions, and a few technical challenges, in getting set up in my new Rogue (vehicle settings, Nissan Connect, Android Auto, etc.). In each case, Calvin Brown has responded to my phone calls - and even a return trip to the dealership for hands-on assistance - with patience, thorough explanations and a positive attitude. Thanks, Calvin!

March 26, 2026

Very up front and explained everything that needs and upcoming for repairs. No pressure environment. More

by WestResident
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2026 -

Route 9 Nissan responded

Thank you for your positive feedback! We pride ourselves on being transparent and providing a no-pressure experience for our customers. We're glad you appreciated our approach and we look forward to helping you with any future repairs. #CustomerFirst #HonestService

March 25, 2026

Kevin was very courteous and helpful. Kevin explained the recall, so that I could understand.. Kevin also guided me on what I needed to do to on my phone to not interfere with the recall More

by DaveO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2026 -

Route 9 Nissan responded

Thank you for sharing your positive experience with Kevin! We strive to provide knowledgeable and helpful service to our customers and we're glad Kevin was able to assist you with your phone's recall. We appreciate your business and hope to see you again soon!

March 22, 2026

Rte 9 Nissan has always been great in the service dept. I was given a loaner car so they do the brake work my truck needed and suggestions for work for items in the future. More

by jeffross0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2026 -

Route 9 Nissan responded

Thank you so much for your positive review! We are delighted to hear that you had a great experience with our service department and that we were able to provide you with a loaner car. We look forward to servicing your truck again in the future and providing you with excellent recommendations for any necessary repairs.

March 21, 2026

Very good service professional staff refer this to every one Nissan Herrera at route 20 the best More

by munishv2481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Plati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ukpo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fifi Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2026 -

Route 9 Nissan responded

Thank you for the wonderful review! We are thrilled to hear that you had a great experience with our professional staff. We truly appreciate your support and would love to serve anyone you refer. Thanks again!

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